BlackBerry Forums Support Community               

Closed Thread
 
LinkBack Thread Tools
Old 09-15-2008, 04:47 PM   #1 (permalink)
CrackBerry Addict
 
Howard S.'s Avatar
 
Join Date: Apr 2008
Location: Blue Bell, PA
Model: 9900
OS: 7.1.0.714
PIN: N/A
Carrier: AT&T
Posts: 551
Post Thanks: 12
Thanked 17 Times in 17 Posts
Default Problem since installing new OS on Blackberry

Please Login to Remove!

I don't know if this is the proper place to ask this question, but I did successfully install the latest software and Desktop manager for my Blackberry 8310 (AT&T). But now when I go use Windows Media Player 11, I'm getting the error message that it can't find the Roxio Cineplayer Decoder Pack and it wants me to point it towards the installation package, which I can't.

I don't even use this, and downloaded my Roxio EMC10, so I have no installation package. Not sure if I did that would fix this problem anyway.

Anyone have an idea of how to fix this?

Thanks for your help.

Howard
Offline  
Old 09-15-2008, 05:01 PM   #2 (permalink)
Talking BlackBerry Encyclopedia
 
jjd228's Avatar
 
Join Date: Dec 2005
Model: 9530
Carrier: Verizon. (Exchange/BES Architect & Engineer since the very very beginning :)
Posts: 393
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

when you installed DM you likely also chose to install media manager (roxio). sounds like it might have overwritten a previous roxio file. if you downloaded EMC10 that IS the installation package. point it to what you downloaded. will probably have to be an MSI package so you might have to unzip what you downloaded. or uninstall EMC10 and reinstall it. if it turns out EMC10 and DM media manager conflict somehow, remove media manager. its useless.
Offline  
Old 09-15-2008, 06:18 PM   #3 (permalink)
CrackBerry Addict
 
Howard S.'s Avatar
 
Join Date: Apr 2008
Location: Blue Bell, PA
Model: 9900
OS: 7.1.0.714
PIN: N/A
Carrier: AT&T
Posts: 551
Post Thanks: 12
Thanked 17 Times in 17 Posts
Default

Thank you very much for your reply and suggestions. Re-installing the Cineplayer did the trick.

Howard
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On





Copyright 2004-2014 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.