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Old 09-19-2008, 09:29 AM   #1 (permalink)
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Hi,
I installed 4.5.0.37 yesterday and I have found that the video recorder is not working properly. I can open the app but when I click Stop the videos are always 0K and never appear in the library. Any ideas?
Thanks,
Diarmuid
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Old 09-19-2008, 09:39 AM   #2 (permalink)
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.37 was NOT a good release version, get the latest version, for one thing:
http://www.blackberryforums.com/gene...ilanguage.html

I don't understand the main problem though, you can record, you just can't find the vid after recording?

Do you have a media card?
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Old 09-22-2008, 06:11 AM   #3 (permalink)
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Quote:
Originally Posted by JSanders View Post
.37 was NOT a good release version, get the latest version, for one thing:


I don't understand the main problem though, you can record, you just can't find the vid after recording?

Do you have a media card?
Hi,

I have a 8GB Sandisk card. When I record it always says 0kb. In other words the file did not get written to disk. I can take photos and make voice recordings to the disk no problem. Its just videos that don't work.

Thanks,
Diarmuid
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Old 09-22-2008, 06:35 AM   #4 (permalink)
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Well, load a new OS. That .37 was bad in several ways.
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Old 09-22-2008, 07:49 AM   #5 (permalink)
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If you have encryption enabled, disable it. That stops video recording normally.
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Old 09-22-2008, 11:46 AM   #6 (permalink)
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Eventually got it sorted by upgrading to the 4.5.0.55 OS. Unfortunately this caused me buckets load of trouble as it failed halfway thru and started giving a 507 and a 561 error (alternatively). Managed to get around this in the end but my old messages got wiped. DOH! I guess I can at least record video now.
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