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Old 09-26-2008, 03:41 PM   #41 (permalink)
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I have a question...Where is the over the air update located on the drvice? I have checked all through the options menu and see nothing about OTA updates.
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Old 09-26-2008, 03:47 PM   #42 (permalink)
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Quote:
Originally Posted by brian5470 View Post
I have a question...Where is the over the air update located on the drvice? I have checked all through the options menu and see nothing about OTA updates.
It is in Options >> Advanced Options >> Wireless Upgrade

Hope that helps
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Old 09-26-2008, 03:52 PM   #43 (permalink)
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Originally Posted by rssabc View Post
It is in Options >> Advanced Options >> Wireless Upgrade

Hope that helps
I guess I didnt get it for some reaon. When I go there its not listed. Why would it not be there?

Last edited by brian5470 : 09-26-2008 at 04:03 PM.
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Old 09-26-2008, 05:13 PM   #44 (permalink)
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Hey J, any other ideas for my Docs to Go issue?
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Old 09-26-2008, 09:59 PM   #45 (permalink)
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Originally Posted by rssabc View Post
I upgraded to os 4.5.0.77 in an effort to get Documents to go but after going through the lengthy process I found that it didn't even install Documents to Go. It was not even one of the options when it shows you the applications you can install on your BB. Can anyone help. I am with Bell Mobility.
It was an option when I loaded it. I had to select it during loading through the manager but it is included in the package.

Here's a Snag-It view of the folder proving it's in there:

Last edited by keisur : 09-26-2008 at 10:06 PM.
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Old 09-26-2008, 10:48 PM   #46 (permalink)
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Originally Posted by brian5470 View Post
I guess I didnt get it for some reaon. When I go there its not listed. Why would it not be there?
it's not listed on mine either, but on my wifes it is. weird.
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Old 09-27-2008, 01:28 AM   #47 (permalink)
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I'm using desktop manager 4.6 and i'm trying to install the .77 software and I get a fatal error during the comm part of the install. I've tried it 3 times and I have to uninstall the desktop software and reinstall it so it can recognize my phone. Anyone have any ideas why I'm getting this fatal error fault.
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Old 09-27-2008, 09:28 AM   #48 (permalink)
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i did the upgrade and went good but my screen shows the below:

v4.5.0.77 (platform 3.2.0.51)

is something wrong here or is this the latest and greatest version? Should it be Package Version: 4.5.0.101?

confused here.

Last edited by ricks350z : 09-27-2008 at 09:41 AM.
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Old 09-27-2008, 11:38 AM   #49 (permalink)
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Quote:
Originally Posted by ricks350z View Post
i did the upgrade and went good but my screen shows the below:

v4.5.0.77 (platform 3.2.0.51)

is something wrong here or is this the latest and greatest version? Should it be Package Version: 4.5.0.101?

confused here.
You're updated.
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Old 09-27-2008, 12:51 PM   #50 (permalink)
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Quote:
Originally Posted by brian5470 View Post
I have a question...Where is the over the air update located on the drvice? I have checked all through the options menu and see nothing about OTA updates.
That is not enabled by RIM yet. You can try and get no results.
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Old 09-27-2008, 12:54 PM   #51 (permalink)
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Quote:
Originally Posted by midrar View Post
I'm using desktop manager 4.6 and i'm trying to install the .77 software and I get a fatal error during the comm part of the install. I've tried it 3 times and I have to uninstall the desktop software and reinstall it so it can recognize my phone. Anyone have any ideas why I'm getting this fatal error fault.
Is your USB plugged to the rear USB of the PC mainframe--not a front port or a USB hub or a monitor port?

If it is, then try another USB port on the rear of the machine.
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Old 09-27-2008, 12:57 PM   #52 (permalink)
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Quote:
Originally Posted by midrar View Post
I'm using desktop manager 4.6 and i'm trying to install the .77 software and I get a fatal error during the comm part of the install. I've tried it 3 times and I have to uninstall the desktop software and reinstall it so it can recognize my phone. Anyone have any ideas why I'm getting this fatal error fault.
After installing .77 and deleting the vendor file, reboot your PC and then try it again. This happened to me on a few beta's and this fixed it.
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Old 09-27-2008, 12:58 PM   #53 (permalink)
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How's this version from the .77 beta? Anyone notice any difference or improvements? Or is it the SOS ?
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Old 09-27-2008, 01:09 PM   #54 (permalink)
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Quote:
Originally Posted by TeamWRX View Post
After installing .77 and deleting the vendor file, reboot your PC and then try it again. This happened to me on a few beta's and this fixed it.
The error stated is usually connected to a faulty or low powered USB.
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Old 09-27-2008, 02:22 PM   #55 (permalink)
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I wonder if the bluetooth issue got fixed?? Mine keeps disabling even though my headset is still on. And when I try to turn the headset on and off, I realize that the bluetooth has actually been disabled completely.

I'm going to try the led connectivity "on" trick. But I don't think it does much.
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Old 09-28-2008, 01:57 AM   #56 (permalink)
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Originally Posted by GXX View Post
You're updated.

sweet then im good to go for now..thx!
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Old 09-28-2008, 11:28 AM   #57 (permalink)
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Do you recommend unistalling the current DM or just install the new one over the top?
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Old 09-28-2008, 09:37 PM   #58 (permalink)
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Quote:
Originally Posted by JSanders View Post
Is your USB plugged to the rear USB of the PC mainframe--not a front port or a USB hub or a monitor port?

If it is, then try another USB port on the rear of the machine.
Thank you very much. That was the problem and after following your advice, i've now got the .77 upgrade!!!
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Old 09-29-2008, 10:56 AM   #59 (permalink)
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I have a super stupid question - how do I open an attachment from my inbox in Docs to Go?
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Old 09-29-2008, 12:09 PM   #60 (permalink)
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Quote:
Originally Posted by omkhar View Post
I have a super stupid question - how do I open an attachment from my inbox in Docs to Go?
You have to download the attachment it will then show up in your Docs to Go files.
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