Originally Posted by ricks350z
sorry newbie question here but..
this latest update goes on our desktop manager or into the bb 8330?
For you, THIS latest update doesn't go anywhere. The OS upgrades are device specific... the 8310 is for 8310 devices ONLY, and will not work on the 8330. There is another sticky thread in this forum for the latest 8330 OS, and THAT is the one you need.
Once you have the correct OS, you need to run the .exe file on your PC to install it... then connecting your 8330 to the pc should launch the installer process and update the phone itself.
... and WELCOME to the forum.