BlackBerry Forums Support Community               

Closed Thread
 
LinkBack Thread Tools
Old 09-26-2008, 09:35 PM   #1 (permalink)
Thumbs Must Hurt
 
jeumayned's Avatar
 
Join Date: Aug 2008
Model: 8320
PIN: N/A
Carrier: Digicel
Posts: 78
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default New 8320 NOT SYNCING

Please Login to Remove!

I am trying to sync my 8320 with my laptop(Vista) and all I am getting is blinking hourglass with something popping up periodically saying "connecting to computer".......

please help
__________________
What shall it profit a man if he gains the whole world and loses his soul
Offline  
Old 09-26-2008, 09:48 PM   #2 (permalink)
Crimson Tide Moderator
 
JSanders's Avatar
 
Join Date: Oct 2004
Location: North of the moss line
Model: 9xx0
OS: 7.0sumtin
PIN: t low
Carrier: Verizon
Posts: 41,911
Post Thanks: 59
Thanked 241 Times in 180 Posts
Default

First--unplug from the USB cable, and reboot both the PC and BlackBerry (remove the battery and replace it).

What version of Desktop Manager do you have loaded?
Offline  
Old 09-26-2008, 09:53 PM   #3 (permalink)
Thumbs Must Hurt
 
jeumayned's Avatar
 
Join Date: Aug 2008
Model: 8320
PIN: N/A
Carrier: Digicel
Posts: 78
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

4.2
__________________
What shall it profit a man if he gains the whole world and loses his soul
Offline  
Old 09-26-2008, 09:56 PM   #4 (permalink)
CrackBerry Addict
 
barbwyr's Avatar
 
Join Date: May 2008
Location: Southern California
Model: 8310
OS: 4.5.0.52
Carrier: AT&T
Posts: 832
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

If rebooting as JS suggests doesn't help...
Try going with a newer version of DM like 4.5. Also, when installing it make sure to right click the install icon and select run as admin when you install it. I have 4.5 on my wife's Vista and have no problems.
Offline  
Old 09-26-2008, 09:58 PM   #5 (permalink)
Crimson Tide Moderator
 
JSanders's Avatar
 
Join Date: Oct 2004
Location: North of the moss line
Model: 9xx0
OS: 7.0sumtin
PIN: t low
Carrier: Verizon
Posts: 41,911
Post Thanks: 59
Thanked 241 Times in 180 Posts
Default

I'd recommend DM ver 4.6, but I am just saying that disagree, spout my opinion here in the forums, and build my own ego.
Offline  
Old 09-27-2008, 07:43 AM   #6 (permalink)
Thumbs Must Hurt
 
jeumayned's Avatar
 
Join Date: Aug 2008
Model: 8320
PIN: N/A
Carrier: Digicel
Posts: 78
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

kool

Downloading 4.6 now
__________________
What shall it profit a man if he gains the whole world and loses his soul
Offline  
Old 09-27-2008, 08:03 AM   #7 (permalink)
Thumbs Must Hurt
 
jeumayned's Avatar
 
Join Date: Aug 2008
Model: 8320
PIN: N/A
Carrier: Digicel
Posts: 78
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

ok.....downloading as we speak
__________________
What shall it profit a man if he gains the whole world and loses his soul
Offline  




Copyright 2004-2016 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.