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Old 09-27-2008, 04:16 PM   #1 (permalink)
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Default Cant transfer pictures

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Hi all,

I am trying to take pictures i have taken with the camera off my 8300 with the desktop manager but cant get the media manager to open up, i have downloaded the latest version of desktop manager software but it still wont work as its "greyed out".

any ideas what i am doing wrong?
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Old 09-27-2008, 04:24 PM   #2 (permalink)
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Are the pictures in the Device Memory or on the Media Card?
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Old 10-01-2008, 07:57 AM   #3 (permalink)
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hi there

they are on the device memory as i dont have a memory card yet.
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Old 10-01-2008, 08:07 AM   #4 (permalink)
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Does Desktop Manager "see" your Blackberry connected to the PC?

Is your USB cable connected to the PC's rear USB port--not a USB hub, not a monitor port?

Make sure your BB is visible in Desktop Manager--you will see your PIN noted at the bottom of the DM window.

To transfer files from the BlackBerry smartphone to your desktop computer using the Media Manager, complete the following steps:

1. Connect the BlackBerry smartphone to the computer.
2. Open BlackBerry Desktop Manager and double-click Media Manager.
3. In the right column, navigate to the file or folder that you want to copy to the desktop computer.
4. In the left column, navigate to the location where the file or folder will be transferred to the desktop computer.
5. Move the file or folder to the left column, using the arrow buttons or dragging the file or folder.
6. Close the Media Manager.
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Old 10-03-2008, 04:20 AM   #5 (permalink)
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hi there,

yes it detects my blackberry as i have to put my pin in and accepts it, then checks for updates but when i go into media manager its greyed out like i cant select it.

should i change any settings on my device ?
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Old 10-05-2008, 03:48 PM   #6 (permalink)
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anyone any suggestions how to fix this???

Last edited by nixer78 : 10-05-2008 at 03:57 PM.
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