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Old 09-28-2008, 01:15 PM   #1 (permalink)
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Default Problem after installing OS 4.5

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I am having a problem after I've installed the 4.5 OS. I can't hear the sound alerts on my phone when I receive messages. I have set the sound settings correctly, the alerts aren't on mute and they are on the tone setting. Any comments would be appreciated. Thanks.
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Old 09-28-2008, 01:57 PM   #2 (permalink)
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Are you sure you're editing the "Active" profile?
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Old 09-28-2008, 01:59 PM   #3 (permalink)
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Yes, I'm sure
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Old 09-28-2008, 02:00 PM   #4 (permalink)
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You can check out the hardware on the device (including speakers) using this:

Device Hardware Test
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Old 09-28-2008, 02:04 PM   #5 (permalink)
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Ok, ill try that. My ringtone does work though, and I do hear the sounds when I select them, so I don't think its a speaker problem.
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Old 09-28-2008, 02:18 PM   #6 (permalink)
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Then it's likely an error in your profile settings.
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Old 09-29-2008, 02:37 AM   #7 (permalink)
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Edit: Sorry, no issue, user error. The profile had it set to "None" instead of tone.

I am having the same issue after upgrading to 4.5.0.77 on my Sprint 8330. I have an active profile set with the sounds for messages, but no sound. I even created a new profile, set everything correctly, and still nothing. Any ideas. or how do I go back to teh original OS?

Last edited by msjesiel : 09-29-2008 at 02:31 PM. Reason: Corrected issue.
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