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Old 09-28-2008, 07:13 PM   #1 (permalink)
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I am a new BB owner with an 8310 Curve with OS 4.2.2. I have spent all day trying to download ringtones and themes and I'm just not getting anywhere. The ringtones were easier but halfway through the day they suddenly disappeared and I had to reload everything. I can't get even one new theme to load. I have tried following the directions on this and other forums but I either get a 907 error message (when I try to download with the My Computer method) or it says the alx application is unsupported (using the Desktop Manager). I have tried dozens of themes that are listed as compatible with my device so I have to assume it's me but I can't figure out anything else to try. I am about ready to give up and trade this in on something easier. If you have any suggestions, I'd love to hear them. Please convince me to keep my Blackberry!
Thanks!
Mandy
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Old 09-28-2008, 07:36 PM   #2 (permalink)
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Welcome to the forums.

Where are you trying to download the ringtones and themes from (what site)?

Also, if you are trying to load them via your computer, you will need to have both Desktop Manager (the latest version will work) AND the OS for your device (the 4.2.2) installed on your PC.

Note that some themes will not be compatible with the 4.2 OS - they have to be written specifically for an OS in order to work, and a lot of the newer themes are created for the newer OS.

You can upgrade your device to 4.5 by following the the "Latest OS: 8310 4.5.0.108...." thread at the top of this forum. Then the themes you're trying to install might work (but you still need to verify what OS they were created for).
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