Originally Posted by Stickyrabbit
My colleague has recently purchased a Curve. Where on earth do you find support for these things? Is there a real actualu person on the other end of a telephone I can talk to?
Failing which we cannot install the user tools : Error 1327 InvalidF:\
I have tried downloading v4.6 from the net but:
Not a valid Win32 Application!
OS on the laptop is XP Pro.
Check: Error 1327: Invalid Drive E:\ - BlackBerry Forums at CrackBerry.com
Others can confirm, but is 4.6 (at least at this point) intended to be run on the Curve? I thought it might be a Bold-only release.
And, with respect to support:
Here in the US, I've always gotten stellar support from T-Mobile, who when necessary, has gotten a RIM rep to either get on the call, or call me back. But, they'll only support an OS that they (the carrier) has officially released.
EDIT: I confused 4.6 with the handset software. Yes, 4.6 Desktop software can be loaded with no problem as JSanders mentioned. Still, the above mentioned link might help you.