BlackBerry Forums Support Community               

Closed Thread
 
LinkBack Thread Tools
Old 09-30-2008, 11:13 AM   #1 (permalink)
New Member
 
Join Date: Sep 2008
Model: 8310
PIN: N/A
Carrier: Rogers
Posts: 2
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default Unable to Read application data

Please Login to Remove!

SO I upgraded my 8310 to 4.5.0.55 the other day and my desktop software to 4.6.0.12. When I try to sync my crackberry now it gives me an error. Just as it begins to update my contacts it says "Unable to Read application data". What is going on?
Offline  
Old 09-30-2008, 11:15 AM   #2 (permalink)
Cisco Engineer
 
mckinneycm's Avatar
 
Join Date: Oct 2006
Location: Ventura, California
Model: 9700
OS: 5.0.0.421
PIN: 100001011001011000001100111011
Carrier: AT&T
Posts: 3,388
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

I've seen a few people have the same issue. Try deleting the Intelisync folder from your PC. Then reboot the PC and pull the battery out on the BB. When they both boot back up, try to sync.
__________________
Corey McKinney

www.coreymckinney.com
Offline  
Old 09-30-2008, 11:26 AM   #3 (permalink)
New Member
 
Join Date: Sep 2008
Model: 8310
PIN: N/A
Carrier: Rogers
Posts: 2
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

where might I find the intellisync folder in vista?
Offline  
Old 10-14-2008, 12:17 AM   #4 (permalink)
New Member
 
Join Date: Mar 2008
Model: 8820
PIN: N/A
Carrier: AT&T
Posts: 13
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Quote:
Originally Posted by mfarrellcpt View Post
where might I find the intellisync folder in vista?
I have the same problem and cannot find this folder in Vista either. Any suggestions?
Offline  
Old 10-27-2008, 04:18 PM   #5 (permalink)
Talking BlackBerry Encyclopedia
 
PCgirl's Avatar
 
Join Date: Jan 2007
Location: L.A.
Model: iP 4S
OS: iOS 5
Carrier: AT&T
Posts: 361
Post Thanks: 0
Thanked 0 Times in 0 Posts
Question Help!

BUMP.

I can't find the intellisync folder on Vista either and I get the "unable to read application data" error when trying to sync as well. It was syncing fine with 4.2 (T-Mo) and 4.6 DM without Media Manager. I upgraded to 4.5 and the current DM with Media Manager on the T-Mo site a couple of days ago.

Thanks.
__________________
Posting from an iGadget. LVMHgirl on tiPb.com
Offline  
Old 10-27-2008, 04:22 PM   #6 (permalink)
Talking BlackBerry Encyclopedia
 
PCgirl's Avatar
 
Join Date: Jan 2007
Location: L.A.
Model: iP 4S
OS: iOS 5
Carrier: AT&T
Posts: 361
Post Thanks: 0
Thanked 0 Times in 0 Posts
Unhappy

^^^Actually, I can't find the Documents and Settings or Application Data folders as well.


Note: The search function in Vista is pretty useless.
__________________
Posting from an iGadget. LVMHgirl on tiPb.com

Last edited by PCgirl : 10-27-2008 at 04:26 PM. Reason: Added note.
Offline  
Old 10-27-2008, 04:31 PM   #7 (permalink)
Talking BlackBerry Encyclopedia
 
PCgirl's Avatar
 
Join Date: Jan 2007
Location: L.A.
Model: iP 4S
OS: iOS 5
Carrier: AT&T
Posts: 361
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default Applications Folder

I found where the appllications folder "should" be. But access is denied. Any ideas?

Thanks.
__________________
Posting from an iGadget. LVMHgirl on tiPb.com
Offline  
Old 10-27-2008, 10:22 PM   #8 (permalink)
Talking BlackBerry Encyclopedia
 
PCgirl's Avatar
 
Join Date: Jan 2007
Location: L.A.
Model: iP 4S
OS: iOS 5
Carrier: AT&T
Posts: 361
Post Thanks: 0
Thanked 0 Times in 0 Posts
Question

Anybody???
__________________
Posting from an iGadget. LVMHgirl on tiPb.com
Offline  
Old 10-27-2008, 11:03 PM   #9 (permalink)
BBF Spam Killer Moderator
 
daphne's Avatar
 
Join Date: May 2007
Location: on a sunny beach
Model: Z30
OS: 10.2.1.12
PIN: X1ZPY34K
Carrier: VZW
Posts: 9,169
Post Thanks: 122
Thanked 146 Times in 116 Posts
Default

I don't have Vista, but this works in XP. Start > Control Panel > Folder Options > View tab.

Under Hidden Files and Folders, uncheck Do Not Show Hidden Files and Folders, and check Show Hidden Files and Folders. Click Apply and OK.

I'm not sure if this works in Vista, but you can check.

Edit... you probably have to be logged in as administrator.
__________________
Report spam text messages to 7726
#BlackBerry by choice #BlacBerry 10 is here!

Last edited by daphne : 10-27-2008 at 11:04 PM. Reason: add
Offline  
Old 10-28-2008, 01:16 AM   #10 (permalink)
Talking BlackBerry Encyclopedia
 
PCgirl's Avatar
 
Join Date: Jan 2007
Location: L.A.
Model: iP 4S
OS: iOS 5
Carrier: AT&T
Posts: 361
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Quote:
Originally Posted by daphne View Post
I don't have Vista, but this works in XP. Start > Control Panel > Folder Options > View tab.

Under Hidden Files and Folders, uncheck Do Not Show Hidden Files and Folders, and check Show Hidden Files and Folders. Click Apply and OK.

I'm not sure if this works in Vista, but you can check.

Edit... you probably have to be logged in as administrator.
Hi Daphne!!

You ROCK! That totally worked - I found the darn folder, thanks!


But unfortunately, deleting the intellisync folder didn't solve the "unable to read application data" problem.

Does anyone know how to get the previous version of 4.6 DM?

Thanks!
__________________
Posting from an iGadget. LVMHgirl on tiPb.com
Offline  
Old 10-28-2008, 01:45 AM   #11 (permalink)
BBF Spam Killer Moderator
 
daphne's Avatar
 
Join Date: May 2007
Location: on a sunny beach
Model: Z30
OS: 10.2.1.12
PIN: X1ZPY34K
Carrier: VZW
Posts: 9,169
Post Thanks: 122
Thanked 146 Times in 116 Posts
Default

Hey, glad it worked.

You can download Desktop Manager here. There are different versions available.

https://www.blackberry.com/Downloads...93E4F3BB068C22
__________________
Report spam text messages to 7726
#BlackBerry by choice #BlacBerry 10 is here!

Last edited by daphne : 10-28-2008 at 01:46 AM. Reason: wrong link.. fixing
Offline  
Old 10-28-2008, 02:17 AM   #12 (permalink)
Talking BlackBerry Encyclopedia
 
PCgirl's Avatar
 
Join Date: Jan 2007
Location: L.A.
Model: iP 4S
OS: iOS 5
Carrier: AT&T
Posts: 361
Post Thanks: 0
Thanked 0 Times in 0 Posts
Smile

Cool, thanks! I just tried downloading 4.6 from T-Mo again but this time without Media Manager and it still didn't work. Hopefully one of the ones on the link you provided will work!! Thanks again!!!
__________________
Posting from an iGadget. LVMHgirl on tiPb.com
Offline  
Old 10-28-2008, 03:44 AM   #13 (permalink)
Talking BlackBerry Encyclopedia
 
PCgirl's Avatar
 
Join Date: Jan 2007
Location: L.A.
Model: iP 4S
OS: iOS 5
Carrier: AT&T
Posts: 361
Post Thanks: 0
Thanked 0 Times in 0 Posts
Talking Found one solution!

OK, so I downloaded another version of 4.6 (from the BlackBerry site, thanks to Daphne) and tried getting rid of the intellisync folder but that didn't work.

So, I tried syncing each outlook app by itself and all worked except for address book so I figured that's where the problem was and I went into Backup and Restore and removed the address book from the device thinking that I would just restore it again from a previous backup. But before I did that, my DM started acting up and didn't want to recognize my device for about 20 minutes so then by the time I got it to connect, I decided to just try syncing again since I have sync set for 2-way sync and my microsoft outlook was current since my sync worked just the other day.

Well, it worked, and the reason must have been that the application data that the intellisync was unable tor read was something that must have gotten corrupted in the address book itself.

What a nightmare. Well, at least I got it fixed. Hope this works for someone else.

I can't wait for the Javelin!
__________________
Posting from an iGadget. LVMHgirl on tiPb.com
Offline  
Old 10-28-2008, 01:05 PM   #14 (permalink)
BBF Spam Killer Moderator
 
daphne's Avatar
 
Join Date: May 2007
Location: on a sunny beach
Model: Z30
OS: 10.2.1.12
PIN: X1ZPY34K
Carrier: VZW
Posts: 9,169
Post Thanks: 122
Thanked 146 Times in 116 Posts
Default

A corrupted entry in the address book, or calendar, can cause problems. I'm glad you got it fixed.
__________________
Report spam text messages to 7726
#BlackBerry by choice #BlacBerry 10 is here!
Offline  
Old 12-19-2008, 05:14 PM   #15 (permalink)
New Member
 
Join Date: Dec 2008
Model: 8310
PIN: N/A
Carrier: Rogers
Posts: 1
Post Thanks: 0
Thanked 0 Times in 0 Posts
Smile my solution

Hi there
I tried deleting the intellisync folder and then taking the battery out as suggested and it created a different error. The error was something like there is no user information to synchronize. I had not deleted the intellisync folder from the recycle bin so I restored it and everything is working now.
Good luck.
Sonya
Offline  
Old 02-06-2009, 10:00 PM   #16 (permalink)
New Member
 
Join Date: Feb 2009
Model: 8330
PIN: N/A
Carrier: Sprint
Posts: 1
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

I tried everything.. all those steps, and I still get the error. I was told it has something to do with the Microsoft Outlook (I use 2003), so just to test it, I had it sync to Yahoo, but I still got the error, so I'm out of ideas. Any suggestions?
Offline  
Old 02-15-2009, 05:56 PM   #17 (permalink)
Thumbs Must Hurt
 
burriqui2001's Avatar
 
Join Date: Dec 2006
Location: dominican republic
Model: 9700
Carrier: Orange
Posts: 70
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

I've got the same issue, and i've installed DM versions 4.6 & 4.7 and changed the folders but stil happening! any other ideas!!
Offline  
Old 02-16-2009, 09:50 PM   #18 (permalink)
Thumbs Must Hurt
 
burriqui2001's Avatar
 
Join Date: Dec 2006
Location: dominican republic
Model: 9700
Carrier: Orange
Posts: 70
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

i've now chaned it to 4.5 and still same issue with the address book. Do I need to clean out the blackberry?? i've got over 5k contacts and no back up since my laptop was formated. Please any other alternatives???
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On





Copyright 2004-2014 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.