I purchased a Blackberry curve 8320 from a friend of mine and he has his old email icon on the screen. how do i delete it? i created my accounts and want to delete his. I am not receiving any of his emails either, it is just there.
You also need to have your friend contact his old carrier and have them deactivate his BIS account. Then you can wipe the device and the email accounts will be gone. This way when you go to activate it for yourself, it won't say "device is already activated".
I took "I am not receiving any of his emails either, it is just there. " as it was already removed from the previous BIS account but the service books remained because the device was not wipped after being removed.