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Old 10-02-2008, 09:38 PM   #1 (permalink)
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I have tried to find the answers so forgive me if this topic has been discussed before.

I do a lot of conference calling and I hope someone can provide me a solution.

I had an ATT Curve that while I was on a call and a new incoming call came in that when I pressed the send button the screen would show a hold on the original call and right underneath it would be the new incoming call. I could press the send button and it would show on the screen which call/line i was currently using.

Also, at any time I could press the menu button and JOIN the 2 calls together.

I have recently switched to sprint and have a new curve. The features that I described above do not work that way. I can still receive a new incoming call and switch back and forth BUT it does not conveniently show on the screen the both calls nor will it allow me to JOIN them.

I called tech support and they told me that I needed to talk to RIM. They also told me that the only way to have a conference call was if I initiated both calls. I often times receive 2 calls that I need to join them together. I do not want to inconvenience my clients and tell them that I have to call them back.

I discovered that I am using OS 4.3 and there was an upgrade to 4.5. Will 4.5 give me the tools/features that I enjoined with my previous wireless carrier?

Thank you in advance for reading and I hope I did not make this too confusing to understand what I am experiencing.
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Old 10-02-2008, 09:45 PM   #2 (permalink)
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The conference call and joining may be correct. I haven't found a way to do that and I've been supporting Sprint BB's for a couple years. Here is a tip that I sent out to my Sprint 8830/8130/8330 users:

Initiate a Conference Call
You cannot add more than 2 contacts to a conference call.
1. Dial the 1st person for the call to get them on the line.
2. During the call, press the Menu key.
3. Click Conference Call.
4. Type a phone number or highlight a contact from your Address Book.
5. Press the Send key to imitate the call with the 2nd person (this will put the 1st person on a silent hold).
6. After you get the 2nd person on the line, you can do a couple of things:
  • Press the Send key to join all callers together into 1 call (a conference call).
  • Press the Menu key and press Flash to swap between the 2 calls.

Receiving a 2nd (incoming) call while already on a phone call
If you are already on a phone call and you receive a 2nd call, you can do the following with the 2nd call:

1. Press the End key to send the 2nd call to voicemail, or,
2. Press the Send key to answer the 2nd call (puts the first person on a silent hold). If you do this, you can then:
  • Finish the conversation with the 2nd call, and when done press the Menu key and press Flash to switch back to the original call. NOTE: The 2nd caller's phone number may still display on your screen.
  • Press the Send key to switch between the calls.

No way to join that I can find.....yet.
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Last edited by juwaack68 : 10-02-2008 at 09:47 PM.
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Old 10-02-2008, 10:04 PM   #3 (permalink)
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Thank you so much for the quick response.

I can work with this, I was just wondering is upgrading from 4.3 to 4.5 would give me those features of joining option.

Thanks and I think I will upgrade and let you all know if it helped.
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Old 10-03-2008, 08:54 AM   #4 (permalink)
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I successfully upgraded my OS but still the same as far as receiving calls and not being able to join them



I am thinking of going back to ATT or Verizon - any suggestions?
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Old 10-03-2008, 08:56 AM   #5 (permalink)
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If being able to join calls is that much of a necessity, then switching carriers might be the best option for you.

I barely use my phone for a single call, let alone multiple calls at once
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