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Old 10-04-2008, 01:30 PM   #1 (permalink)
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Unhappy HELP! My os won't upgrade?!

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I just spent an hour fishing for posts on this but no luck. I've tried this on multiple pc's running xp service pack 2. I'm using the 4.6 desktop software trying to upgrade my 8330 os 4.3 to 4.5. The issue? Every time I try to update, it says my device software has the latest!? WTF?

Thoughts my fellow berry nerds?

-oTis
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Old 10-04-2008, 01:33 PM   #2 (permalink)
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Did you delete the vendor.xml file in the Common Files folder (I don't know the exact folder off the top of my head)? Make sure you follow the update directions exactly.
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Old 10-04-2008, 01:52 PM   #3 (permalink)
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Did you follow the instructions in the upgrade thread (4 threads up: "Latest OS: 8330 4.5.0.101/4.5.0.77 (Multilanguage)"), my 8310 upgrade went really smoothly yesterday.

Last edited by toothless : 10-04-2008 at 01:58 PM.
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Old 10-04-2008, 02:30 PM   #4 (permalink)
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Yes I did delete that file and followed the directions to-a-tea. I mean I'm an I.T. guy, I'd like to think I know what I'm doing. ;)

Any other ideas peoples?

-oTis
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Old 10-04-2008, 02:36 PM   #5 (permalink)
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Just for grins, and because you are an IT guy, remove DM 4.6. Download and install 4.5, install the lastest handheld OS for the 8330 on top of DM 4.5, and try it.
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Old 10-04-2008, 02:39 PM   #6 (permalink)
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Wirelessly posted (Breaking Ball)

It's not rocket science... Especially for an IT Guy.



1. Install DM on PC

2. Install han
dheld OS (for yor exact model BB) on PC.

3. Delete vendor.xml file

4. Launch DM

5. Connect BB and it will prompt to upgrade.

6. Begin upgrade and watch TV for 45 min til finished.
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Last edited by penguin3107 : 10-04-2008 at 02:39 PM.
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Old 10-04-2008, 02:45 PM   #7 (permalink)
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Wirelessly posted (BB 8330)

Did you remove the old OS off your PC if you had it on there.
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Old 10-04-2008, 05:09 PM   #8 (permalink)
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craploads of people to respond to, here goes:


NJBlackBerry: Been there, done that (twice). Same results.

Penguin3107: That's the same instructions as the sticky right? Did it. It doesn't prompt for an upgrade, just says "you're running the latest" after it scans the device.

Zerog46: The order of things went like this - I was running 4.5, which didn't work. Then on the same pc I upgraded to 4.6.....again, same results. So I went to a completely different pc with a fresh *FRESH* o.s., installed 4.6 and same deal again.


ALL: I'm half tempted to just swap it out with verizon but the delema there is it's my works phone, so they might not like that shiz. But it's what I'll have to do if we all can't figure this one out.

:(

-oTis
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Old 10-04-2008, 05:12 PM   #9 (permalink)
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On your XP PC, totally remove everything, restart the PC. Reload DM 4.5 then follow the instructions for the OS upgrade, don't forget to remove the old OS, anything that has to do with the BB.
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Old 10-04-2008, 05:15 PM   #10 (permalink)
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Wirelessly posted (Breaking Ball)

You're 200% positive that you installed the correct OS for your model handheld?

And you're 200% positive that you deleted the vendor.xml exactly after installing the OS and exactly before launching DM and connecting your device?



If yes to both of the above, then you already have said OS on your device, or you have a magic Blackberry that refuses to be anything other than
a 4.3 device.
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Last edited by penguin3107 : 10-04-2008 at 05:17 PM.
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Old 10-04-2008, 05:15 PM   #11 (permalink)
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When you go into Options / About on the BB, what version does it say it is running?

When you go into Desktop Manager / Help / About Desktop Manager / Device software, what versions does it say are loaded in Desktop Manager?
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Old 10-04-2008, 05:49 PM   #12 (permalink)
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Ok, so I'm at home now and I have a pc that has NO blackberry software installed at all and has never had any bb sofware ever. I'll take this a step further, if one of you would be so kind (looking at you Penguin3107) as to post the links I need for downloading the same software you used for your 8330. So we can go from there. And I'll follow the formentioned directions (again).


And NJBB: my phone says - "Blackberry 8330 smartphone (CDMA) v4.3.0.127 (Platform 3.1.0.72) Cryptographic Kernal v3.8.5.11c Ect, Ect...."


Thanks homies!

-oTis
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Old 10-04-2008, 07:44 PM   #13 (permalink)
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http://www.blackberryforums.com/gene...ilanguage.html

Instructions contained within.
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Old 10-04-2008, 08:45 PM   #14 (permalink)
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Wirelessly posted

There was a post where the OP had a vzw 8330 and was only able to upgrade by using the default theme. Try that if you are not using the default theme. Don't ask me what the default theme because as you can see, I'm on TMO ;)
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Old 10-05-2008, 12:10 AM   #15 (permalink)
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Ugh. What the hell. I just changed my phone to it's default theme and did a clean install of 4.6 and AGAIN, no prompt for an upgrade. I'm gunna return this *****.

Thanks all.

-oTis
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Old 10-05-2008, 12:11 AM   #16 (permalink)
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Again, when you go into DM, Help, etc., what versions of Desktop Manager are shown to be loaded.
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Old 10-05-2008, 12:37 AM   #17 (permalink)
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Sometimes it takes a reboot of the computer and the BB.

Last edited by John Clark : 10-05-2008 at 12:40 AM.
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Old 10-05-2008, 12:43 AM   #18 (permalink)
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DM is 4.6.0.12
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Old 10-05-2008, 01:48 AM   #19 (permalink)
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When you go into add/remove programs, which version of BB software do you see?
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Old 10-05-2008, 10:14 AM   #20 (permalink)
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Not the version of Desktop Manager.

In Help / About / DM / Handheld

It will show you which versions of the HANDHELD OS Desktop Manager thinks you have installed.
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