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Old 10-04-2008, 08:37 PM   #1 (permalink)
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Unhappy Unlocked for voice but not for data?

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I have a blackberry 8320 originally from tmobile but unlocked.
having been on prepaid at another carrier i jus switched to billing so that i wud be able to activate BIS. However on carrying the to the carrier for activation i was told that the phone was unlocked for voice service an not for data services . i.e. i can call, text, use the wifi etc but i can't activate BIS becuz that service is still locked to tmobile . my question is , is this possible? and how can it be rectified?

BTW: when a BIS activated sim is in the phone, in the advanced options under browser there are no options except for wifi

Last edited by JujuBaby : 10-04-2008 at 08:57 PM.
Old 10-04-2008, 11:53 PM   #2 (permalink)
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Once a device is unlocked, it's unlocked. However, it is possible that if the device is used and the previous owner had it on BIS service that they didn't remove the email setup on the BIS service and the device will still have the pin registered to the previous owner's account. The previous owner/carrier has to release the pin in order for you to be able to setup email on it.
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