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Old 10-18-2008, 08:28 PM   #1 (permalink)
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I bought my BB 8330 about 6 weeks ago and am finally starting to feel comfortable with its amazing features. I have a couple of probelms:

1. people complain bitterly that the cannot hear me clearly on the phone. my voice sounds muffled no matter how i hold the phone. i never got any complainet with my good old samsung. also the reception is not great and i easily lose calls. is it maybe this particular phone, or is it the 8330?

2. when i send an email from my phone it is often very delayed in delivery. sometimes it can take 12 hours for the email to arrive. i tried sending messages to myself and got the same results. any ideas?



tinq
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Old 10-19-2008, 12:43 PM   #2 (permalink)
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how's the signal coverage where you are? How many bars of reception, and what kind of signal coverage do you get?
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Old 10-19-2008, 11:30 PM   #3 (permalink)
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my signal is good. i have been with sprint for many years, but the reception on this phone is reduced. mainly, though, my problem is that people complain they can't hear me.
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Old 10-20-2008, 12:56 PM   #4 (permalink)
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Quote:
Originally Posted by tinquire View Post
my signal is good. i have been with sprint for many years, but the reception on this phone is reduced. mainly, though, my problem is that people complain they can't hear me.
That's a transmit strength issue. One thing that may help is to try updating your PRL. If it doesn't, it's probably time to talk to your provider about it as a coverage issue or defective unit.
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Old 10-22-2008, 09:48 PM   #5 (permalink)
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thanks, hellsop. what's PRL
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Old 10-22-2008, 09:56 PM   #6 (permalink)
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Well man your using Sprint. There be your problem ;P
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Old 10-22-2008, 10:31 PM   #7 (permalink)
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sprint runs smartphones and regular phones on two different networks, so if one of your networks way clutch, and the other, barely performing, then its not the phone per say, its your service...like luke said...lol
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7105t>8320>9530 whats a curve?
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Old 10-23-2008, 09:13 PM   #8 (permalink)
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Quote:
Originally Posted by tinquire View Post
I bought my BB 8330 about 6 weeks ago and am finally starting to feel comfortable with its amazing features. I have a couple of probelms:

1. people complain bitterly that the cannot hear me clearly on the phone. my voice sounds muffled no matter how i hold the phone. i never got any complainet with my good old samsung. also the reception is not great and i easily lose calls. is it maybe this particular phone, or is it the 8330?

2. when i send an email from my phone it is often very delayed in delivery. sometimes it can take 12 hours for the email to arrive. i tried sending messages to myself and got the same results. any ideas?



tinq
I think you might have received a "lemon". It happens once in a while. Try taking the phone back and physically let the corporate Sprint store test it and use the phone. Since it's well under 1 year, you still have the manufacturers warranty.

I use the 8330 on the Sprint network and it actually works better than my old Samsung M610.
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