BlackBerry Forums Support Community               

Closed Thread
 
LinkBack Thread Tools
Old 10-20-2008, 11:17 PM   #1 (permalink)
New Member
 
Join Date: May 2008
Location: Chicago
Model: 8330
PIN: N/A
Carrier: Verizon
Posts: 13
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default Backup Issue -- BB Desktop 4.6

Please Login to Remove!

Hello,

I keep getting the following error when trying to backup my BBCurve 8330 with Desktop 4.6. I tried going back to 4.3 and have the same issue. Perhaps something is causing the error on my actual device? Anyone else encounter issues with backing up?


Offline  
Old 10-21-2008, 01:28 AM   #2 (permalink)
Knows Where the Search Button Is
 
blalock's Avatar
 
Join Date: Oct 2008
Location: Texas
Model: 8130
PIN: 31D7302E
Carrier: Alltel
Posts: 26
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

This is actually a known issue..
First you want to delete your browser cache, data, and cookies before backing up and do a battery pull before trying to back up again after deleting your browser cache, data, and cookies.

Hope this works ;)
Offline  
Old 10-21-2008, 03:48 AM   #3 (permalink)
Knows Where the Search Button Is
 
benny888's Avatar
 
Join Date: Oct 2008
Location: Malaysia
Model: BOLD
OS: MacOSX
PIN: 20D7A815
Carrier: CELCOM Unlimited Plan
Posts: 19
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

I faced similar problems with my Bold. So I follow your tips to remove all the browser cache, cookies etc but still have same error. Perhaps it is compatibilty issues - I am using Windows XP on my Macbook ( VMware )). I will try it again on my home PC which is on Windows XP. Previously face same issue on the Windows PC too
Offline  
Old 10-21-2008, 04:15 AM   #4 (permalink)
CrackBerry Addict
 
wibbly's Avatar
 
Join Date: Apr 2005
Location: UK
Model: 9700
Carrier: T-Mobile UK
Posts: 857
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

I think the later DM does more integrity checks on the data than it used to. Maybe your BB data is a little corrupt? Silly thing is RIM don't have any 'repair' utilities.
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On





Copyright 2004-2014 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.