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Old 11-03-2008, 01:18 AM   #1 (permalink)
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Default help with hotmail & emails

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I have a curve for T-mobile with BIS.
I set up 4 email addresses (1 yahoo, 1 att, 1 hotmail and 1 live) and they were all good. Last weekend the phone started acting up, having some activity in the background, thus draining the battery in less than 3 hours. After speaking with T-mobile BB help line they suggested to backup the phone and wipe it out.

I did and it went back to normal except for one thing: my emails from hotmail and are not displaying the msgs properly. Yahoo and ATT are fine, but the other two only show HTML codes mixed with the msg itself.

I called again T-Mobile and they suggested to upgrade the OS, which I did and discovered my BB now has Video recording capability, but still no luck with my hotmail and emails.

Does anyone know what could I do to be able to read my emails without all the HTML codes? just like I do with my other two emails? I have tried every single option! I dont care if i cannot see the images, I just wanna be able to read the email without all those codes preceding the actual written message.

Old 11-03-2008, 10:06 AM   #2 (permalink)
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make sure you have the newest OS for your phone. you can get this from the top of the parent forum.

i had some issues with my hotmail as well. i just deleted them from the actual BIS site (not on the berry) and re added them. they worked fine after that
Old 11-11-2008, 09:37 AM   #3 (permalink)
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Unhappy Unable2add Hotmail email account


Just to confirm whats the URL for the BIS site then?

I originally had added an hotmail email account to my blackberry since purchase.

I phoned up my carrier (vodafone) and got them to delete my hotmail account because I was being prompted to change my password in order to reactivate the account but login wasn't working. So I figured best bet would be to delete the account and add it again.

Now that I want to add, I can't! I'm stuck. Everytime i try to create a new account, I'm told that there is already blackberry account setup (which I know). Then if I try to login via existing user, i'm not accepted. However none of these options allow me to 'add' a hotmail account.

Any ideas?

I've tried the above via both Mobile Email Settings & Wizard option.

I've got the 8310 curve
v4.2.2146 (platform

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