I have looked in the forums for a solution but I have not been successful.
I am running the latest OS v220.127.116.11 on BB8310 and v18.104.22.168 Desktop Manager.
I am trying to run a full backup of my BB8310 and I have tried the following:-
1. Back up all device application data
2. Back up all device application data except for Messages & Application data that is synchronized with an organizer application on my computer.
In both cases, I have cleaned my memory, and cleared the browser cache.
The back up always failed when backing up the Key Store Option database. I have changed the option "Allow Key Store Backup/Restore" to both "Yes" & "No" - still no success.
I also tried using the Advanced Backup functions, and de-selected Key Store Option database. The backup would skip that database, but would subsequently fail on other databases. I continued to de-select the databases that failed, and finally it doesn't make sense anymore as many of the databases would not have been backed up.
I like to know if anybody is also facing this issue. I know one of the remedies is to downgrade the BB OS but I really like the most up-to-date OS running on my BB.