11-28-2008, 12:00 PM
Talking BlackBerry Encyclopedia
Join Date: Jul 2006
Location: New York, NY
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This one is definitely a workmanship issue, because at certain angles, you can see LCD backlight leaking from the sides where the dust is getting in -- I've checked other 8310's and 8330's, and there is no gap..the screen on mine almost looks lifted.
They're telling me, however, that because there is no troubleshooting for this specific issue, that it isn't covered under warranty. I've been in two AT&T stores, though, and both store managers have told me that it should be covered.