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Old 12-03-2008, 07:29 AM   #1 (permalink)
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Default Sprint Curve - HTML Emails not loading

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I know this has been discussed before, but I am brand new to the site and looking for some help.

I as many others here have mentioned can't view HTML emails on my Curve. I just get HTML links in text form.

How do I get these to load as they should?

thanks
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Old 12-03-2008, 08:07 AM   #2 (permalink)
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You will need to install OS 4.5 on your device to view HTML email.

You can do so by following this link
http://www.blackberryforums.com/gene...ilanguage.html

Afterwards you will need to log into your BIS account and resend your service books.
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Old 12-03-2008, 12:05 PM   #3 (permalink)
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The you will have to go into your email settings and enable html support and download pics
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Old 12-03-2008, 06:55 PM   #4 (permalink)
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...and resend service books after the upgrade!
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Old 12-04-2008, 08:08 AM   #5 (permalink)
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Let me ask this. When I get emails it I still have to click in the email and select the get images option for the pics to come in. Is this supposed to be what happens or am I missing something. I have the new 4.5 OS, I changed the options under the email settings, and I have also resent the service books. Are the pics supposed to be there when I open the emails or do I still have to request for them to be downloaded when I open the emails? Any assistance would be greatly appreciated.
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Old 12-04-2008, 08:09 AM   #6 (permalink)
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If the pic is a link, you will have to select get images. If the picture is not a link it will show automatically when you have it set to do so.
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Old 12-04-2008, 09:28 AM   #7 (permalink)
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I'll keep an eye on it but so far that never works. Everytime I get emails I have to ask the device to download the pics. Any other suggestions?
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Old 12-04-2008, 10:14 AM   #8 (permalink)
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Hi, I am on Sprint too and I have the same issue....I am running 4.5 .97 OS and I have to "Get images" in every e-mail.....I also get a message asking me if I want to d/l the images........
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Old 12-04-2008, 10:16 AM   #9 (permalink)
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And that's how it is currently designed.

Images that refer to other websites will not auto-download. If for example you send yourself an email with a picture attachment, that should show automatically.
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Old 12-04-2008, 11:06 AM   #10 (permalink)
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If the images are linked to the internet, then you will ALWAYS have to manually select "Get Images". This is a security feature.

Images that are embedded in the email will show automatically if you have that enabled.
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Old 12-05-2008, 02:25 PM   #11 (permalink)
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I'm also on Sprint. If I were to upgrade from the stock OS to the newer 4.5 version, will I lose my Sprint programs, such as SprintTV, Pocket Express, etc? And will Empower Pro for email be of any use anymore?
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Old 12-05-2008, 05:07 PM   #12 (permalink)
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No. You won't lose your applications.
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Old 12-05-2008, 05:10 PM   #13 (permalink)
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Images may be used by spammers to grab your IP, so GET IMAGE option protects your privacy too, if you don't know the sender its better to avoid loading the images/hidden images, they might just be trackers.
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