BlackBerry Forums Support Community               

Closed Thread
LinkBack Thread Tools
Old 12-08-2008, 12:21 AM   #1 (permalink)
Thumbs Must Hurt
Join Date: May 2008
Location: Woodbridge NJ/Staten Island NY
Model: Storm
PIN: 30578DFF
Carrier: Verizon
Posts: 92
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default email issue on vzw curve

Please Login to Remove!

this is for my dads BB.
he has email alerts coming to his vzw email address
this is his work BB on BES
he shuts his BB off at night. Normally has quite a few emails when he turns it back on.
Last weekend when he turned it on he had no emails to that address. He knew this was an issue as there should be a bunch. He did the batt pull, and whatever other trouble shooting he could think of. He called VZW CS they couldn't help and transferred him to RIM support. They were able to settle the issue. He asked if the emails that should have shown up overnight would come through and they said no.
Anyways yesterday he receives all the emails from the weekend before. But here is the thing. They are showing up in his main mailbox and not in the mailbox for the VZW email. I haven't gotten to play with it yet, but he said that he did a batt pull and no luck.
I know that you can set it for the email only to go to the designated box, and not to the main mail box. But can it go the other way around?
any ideas?

thanks in advance
Old 12-08-2008, 01:06 AM   #2 (permalink)
Crimson Tide Moderator
JSanders's Avatar
Join Date: Oct 2004
Location: North of the moss line
Model: 9xx0
OS: 7.0sumtin
PIN: t low
Carrier: Verizon
Posts: 41,909
Post Thanks: 60
Thanked 244 Times in 182 Posts

Nope, ALL email goes to the main messages folder, unless you have the third party application Empower BES Email Inbox.
Old 12-08-2008, 01:11 AM   #3 (permalink)
BlackBerry Extraordinaire
raja_3012's Avatar
Join Date: May 2008
Location: Irving, TX
Model: iPhn4
OS: iOS 4.3.2
Carrier: AT&T
Posts: 1,137
Post Thanks: 0
Thanked 0 Times in 0 Posts

Regarding the push of email on the BlackBerry for folks on BES.. herez one thing I have read but not so sure.. If the BB is switched off, then BES tries to push emails to device and then after a certain amount of time or tries it stops pushing email to the device. May something similar has happened with your fathers BB.
Closed Thread

Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On

Copyright 2004-2014
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.