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Old 12-09-2008, 04:54 PM   #1 (permalink)
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Default A number of issues! ...for you to help

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Lately my berry has been acting up. I don't know why but I would like it to be fixed asap. Any suggestions from you will be valuable...

1) It automatically deletes my SMS
No I'm not talking about the "keep messages: x days" option.
When I receive a text message, I see it on the SMS window for a second and then it disappears from the list before I get the chance to open it. Why? How can I fix it?

2) It automatically deletes my emails
No I'm not talking about the "keep messages: x days" option.
Because that doesn't seem to work anymore. It used to. I keep my messages for 30 days - in the options menu, but now it disappears after a few hours. Why? How can I fix it?

3) It always shows that I have 3 missed calls
The icon at the top of the screen always shows that I have 3 missed calls. Its been like this for months now. When I click on the Phone icon. There's nothing there. So why is it still showing that I have 3 missed calls?

4) My call log deletes itself
You know how you have a bunch of numbers that show up when you press the call button - the numbers of calls recently placed. Well mine is showing up empty for months. Why is that?

5) MSN and Yahoo Messenger stopped working
Since the problems above started, sending IM's has almost been impossible. I'm less concerned about this as they are secondary applications for me but it would be nice if the above problems were fixed and I can use these applications again

[BB 8310 OS 4.2]

Before you tell me to reset my phone. I've already done it.
My service provider has been no help. Technical support doesn't seem to have a solution.
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Old 12-09-2008, 04:56 PM   #2 (permalink)
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Two links to start with ..

1) 1st step to take if device is having problems? - BlackBerryFAQ

2) http://www.blackberryforums.com/gene...ee-memory.html
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Old 12-09-2008, 04:57 PM   #3 (permalink)
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Looks like your BB is running out of memory.
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Old 12-09-2008, 05:05 PM   #4 (permalink)
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I did the free-up memory steps last night and deleted a bunch of .cods and it's still the same. Do you think I should upgrade os?
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Old 12-09-2008, 05:13 PM   #5 (permalink)
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I did the free-up memory steps last night and deleted a bunch of .cods and it's still the same. Do you think I should upgrade os?
That won't help if you are still out of memory. What is your file free? Menu>options>Status?
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Old 12-09-2008, 05:14 PM   #6 (permalink)
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4526272 Bytes
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Old 12-09-2008, 05:17 PM   #7 (permalink)
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4526272 Bytes
That is why you are losing data. 4mb is much too low. I would shoot for
12mb. Do you have Pics and/or Music stored on the device memory? What about 3rd party themes and applications?
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Old 12-09-2008, 05:35 PM   #8 (permalink)
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I don't have media stored on device memory. I have 1 theme and 5 3rd party apps
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Old 12-09-2008, 05:39 PM   #9 (permalink)
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I don't have media stored on device memory. I have 1 theme and 5 3rd party apps
Well themes are large but one doesn't sound excessive. What apps do you have? Are there any you can live without? Do some of them have the same purpose or similar purpose. What about MMS and attachemnts? Do you have a lot of those hanging around in your email? Cleaning those can reclaim a lot of space. You can probably live with 8mb without losing data but if you want to be certain you don't lose stuff my recommendation is 12mb free.

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Old 12-09-2008, 06:12 PM   #10 (permalink)
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i'd wipe it
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Old 12-09-2008, 07:05 PM   #11 (permalink)
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Definitely, wipe and start over. This time keep an eye on the memory. It be much faster then guessing your way through this.
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Old 12-09-2008, 09:32 PM   #12 (permalink)
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How do I wipe and start over?
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