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Old 12-16-2008, 01:15 PM   #1 (permalink)
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Unhappy Help: Screen Turns Black And Cannot Use My Bb 8310

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Hi,

My BB 8310 is two months old. From last one week, my BB has a blank screen. When I remove my holster or do a hard reset, the screen glows and the keyboard or the scroll ball do not function. The screen turns black.

I tried several things like upgrading the OS etc., Nothing works. I purchased it from e-bay (as a new BB not used one), but now I realize it is hard to get a replacement.

Before I conclude it as a junk and waste of investment, is there somebody who can help me?

Regards,
Nageshwara Manda
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Old 12-16-2008, 03:49 PM   #2 (permalink)
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If it is branded by your carrier they might honor the warranty, unless there is moisture damage.
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