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Old 12-16-2008, 04:54 PM   #1 (permalink)
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Exclamation HELP!! Phone is locked up!

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I've had my blackberry 8310 for about 3 mos. now and since then have updated the OS 3 times, and installed around 5 themes. When I saw the new OS update ( and that it was released by AT&T, I figured I should update. Everything went smoothly and got the new OS. However, when I woke up this morning, I noticed that none of the buttons worked. I could get the screen to pop up, but the trackball didn't work, and it wouldn't respond to any keys I pushed.

So I pulled the battery. When it was back up, it worked for about 2 seconds, then it froze on me again. After about 5 more battery pulls and getting the same result each time, I had to get to school. Now, after school, I notice that I can't even get the screen to pop up. And when I pull the battery and the screen pops up at the very beginning with all the backlights, I notice that there isn't a backlight on the trackball.

What should I do!!
Old 12-16-2008, 07:04 PM   #2 (permalink)
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id say warrenty time. that doesnt sound like an os problem sounds like hardware to me
Old 12-17-2008, 11:54 AM   #3 (permalink)
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It looks that the OS did not get loaded properly. Try wiping your BB using JL_cmdr and then reloading the OS.
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