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Old 12-18-2008, 06:39 PM   #1 (permalink)
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Default MMS/SMS?? whats the deal cant get texts

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Hey everyone im very new to the BB and i just got the 8350i and i can only send MMS messages and i talked to a tech support today and she pretty much said with this phone im not gauranteed to work with SMS only MMS. My problem is i can send messages to anyone and it gets to them as high priorty which i have no idea why. and when they send me a message i do not get it. sometimes if i turn off the phone and turn it off i will get all the messages at once i dont know whats going on. sorry its soo long any help will be much appreciated
thanks Burden
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Old 12-18-2008, 08:38 PM   #2 (permalink)
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Im having the same problem.
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Old 12-19-2008, 09:45 AM   #3 (permalink)
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me too
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Old 12-19-2008, 12:18 PM   #4 (permalink)
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You'd need to talk to you carrier. SMS/MMS issues quite often are issues with your carrier's provisioning.
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Old 12-19-2008, 04:01 PM   #5 (permalink)
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thank u
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Old 12-19-2008, 04:57 PM   #6 (permalink)
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I had the same problem and spoke with tech support 4 times. They were very nice but didn't fix the problem. I did some investigating and here's the fix:
1. go to options
2. go to MMS
3. uncheck the 2 boxes under Message filtering

All text messages will then be received

Good Luck
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Old 12-22-2008, 11:54 AM   #7 (permalink)
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Tried that and it did not work. I have had a nightmare dealing with the lack of receiving text messages issue. I have to go through a series of battery pulls, restarts, host table registers, etc. to get just the text messaging to work for a short period of time. After dealing w/ this for a few days, I said screw it and ordered a new one. I will continue to demand a new phone until I receive one that works the way I paid for it to.
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