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Old 12-25-2008, 08:54 AM   #1 (permalink)
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Default Orange UK MMS service book

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Since Orange replaced my Curve which had a knackered screen, MMS has not worked.

In my ultimate wisdom, I managed to delete the first MMS service book in the advanced and now it won't even attempt to send MMS, and it won't retrieve MMS messages.

In service books, all the revelent looking ones to MMS I have are:

Orange MMS 2 (WPTCP)
Orange MMS2 Client (MMS)

both of which have ticks next to them.

However, when I try and send an MMS nothing happens.

If I try and receive the media content on a receive message, it tries for a minute or so and then just says "unable to retrieve content"

Any idea what is wrong? Just tried to call Orange, and being Christmas day, they can't help at the moment. Fair dos, but I'm off skiing on Saturday so am unlikely to be able to get it working before I go....

Any help appreciated.

Thanks,
Ed Ludlow
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Old 01-02-2009, 05:33 AM   #2 (permalink)
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Hi there, I work for Orange and might be able to help.

Please send an email to customer.services @ orange.co.uk, including your contact details and I will give you a call to discuss.

In order that your email is forwarded to me quickly, please add "Jonathan Orange Response" in the subject field and also in the first line of your mail.

Kind regards,

Jonathan
Orange Response
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