12-31-2008, 12:44 PM
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| | 8300 and Attachment Service
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I have a user with an 8300 that does not have the BB Attachment Service installed on their BB. I am not too familiar with the Attachment Service, so I'm looking for any suggestions.
This user is on a BES with 500 other users.
It has the latest BB O/S.
There are several other 8300 users on the same BES and same Exchange server that do not exhibit this.
I've tried to re-activate it, via enterprise activation, no luck.
I've tired to wipe it and re-activate it, no luck.
IT Policy resent, no luck.
Service books resent, no luck.
Service books deleted and resent, no luck.
Deleted the user on BES and re-added the user w/ activation, no luck.
Everything else operates on the BB as it should as as others in the environment.
Is there anything else that I might try? Thanks.
I'm actually lost...
Last edited by cyclmpc : 12-31-2008 at 01:12 PM.