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Old 01-06-2009, 04:05 PM   #1 (permalink)
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Default Blackberry Crash! Help!

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I just tried using Desktop Manager to update my Blackberry. It seemed to be working at first, but about half way through the update, it stopped working. I let it sit there for 2 hours and I finally unplugged the Blackberry.

Now it won't boot up. It just sits with the white screen and the loading icon.

I have a backup file on my computer, but I can't get my computer to even recognize the Blackberry so I can't restore it.

Help! What do I do?
Old 01-06-2009, 04:15 PM   #2 (permalink)
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remove the battery and see if that fixs the problem
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Old 01-06-2009, 04:16 PM   #3 (permalink)
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The steps in this link should get you back to being able to try reloading your OS:

How do I wipe the BlackBerry using Jl Cmder? - BlackBerryFAQ
1st Step in Troubleshooting: Do you have a BlackBerry Data Plan?
2nd Step in Troubleshooting: Pull the Battery.
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