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ul71m0 01-10-2009 03:48 PM

An account allready exist for this PIN...
Hello guys
I have just bought 8310,seller of this device said me taht it is 3 days old,i get it in fabric condition!I live in Serbia and the phone is from swisscom mobile network!It is unlocked i and fully working but when i try to create acc on it says that message!

What to do now?

ul71m0 01-10-2009 03:49 PM

Plz mods put this msg on right place i didn`t noticed where i was when created these post!

NJBlackBerry 01-10-2009 03:51 PM

Contact the seller; ask them to release the PIN (they had already registered the BlackBerry).

ul71m0 01-10-2009 04:49 PM

But if that is not posibile what then?

drthvdr 01-10-2009 06:01 PM

This happened to me too...

Call At&t and have them transfer you to BB tech support... they'll "release" the pin so that you can register it under your account...

:bb: FTW!!

ul71m0 01-10-2009 06:05 PM

It is from swisscom,is that at&t?

drthvdr 01-10-2009 06:08 PM

... srry thats what I meant... your gonna have to call the provider that carries that phone...

They'll be able to do the same... (y)

Dubdub 01-10-2009 07:03 PM

The best way to resolve this is to contact the seller. The carrier may or may not do it for you.

ul71m0 01-10-2009 07:42 PM

The thing is that seller buy`s that phones in swiss and need to contact hes supplier!
And i send mail to swisscom and w8ing reply!

doortonowhere 01-11-2009 05:11 PM

I have had this issue before and just contacted the Cell carrier and had them clear the PIN, really not that difficult though at times you may reach a tech that doesn't know what you are doing so make sure to talk to one that specifically works with Blackberries

ul71m0 01-11-2009 06:17 PM

I found number on swisscom site and i will call them tomorrow!

rachamphetamine 01-11-2009 07:13 PM

Moved to 8300 section

drthvdr 01-11-2009 08:27 PM


Originally Posted by ul71m0 (Post 1243172)
I found number on swisscom site and i will call them tomorrow!

awesome... hope alll goes well

turn_key 01-11-2009 11:38 PM

Wirelessly posted


Originally Posted by ul71m0
I found number on swisscom site and i will call them tomorrow!

Let us know how it went. That could happen to any of us.


rb737 01-12-2009 12:45 AM

im glad i found this post, just registered my blackberry, got the unlimited data plan, went to set up the email, and got that message, thanks to all of those who helped him and many others find the solution to this problem, i appriciate it =)

ul71m0 01-12-2009 06:31 AM

Swisscom can`t help me they said me that i need to contact blackberry support!
I will send them mail!

ul71m0 01-12-2009 09:19 AM

I found something that may help!

I need to call my provider and they need to contact RIM and they can release PIN!

LOL When i talked with operater on my network after 15min of mine-explanation-what-and-how-BIS-work-and-process-of-registration her put me on hold and said me fisrt to take my phone to service and unlock it,i started to laugh and said to her that i`am talking to her from that exactly phone and it is unlocked,her than said me i have PIN code and PUK code on my card! loooool

SpectreBlofeld 01-12-2009 11:24 AM

I've had this happen when the PIN wasn't registered already. A customer of mine bought an 8830 World Edition and had it unlocked for use with Usacell in Mexico (they didn't carry Blackberries newer than the 8700 series and he wanted one). When he tried to activate the PIN on his carrier, he got that message. It was a brand new phone and when he brought it back unused it was resold in the US without a problem.

ul71m0 01-13-2009 03:09 PM

i have gr8 news i send mail to swisscom and get reply:
....Dear Mr Davidovic

Thank you for your e-mail.

Your request has been passed on to the appropriate department. You will be contacted by an expert who can advise you further.

Best regards
Your Swisscom Team

Swisscom (Schweiz) Ltd
Contact Center Mobile
CH-3050 Bern

And guy from service called me today,i told him my pin and have a new message today!

"This Blackberry is registered with a different service provider.Please re-register this blackberry and verify that the url matches the one provided by your service provider!"

But i didn`t made contract with my provider maybe when i finish that i will be able to register it!

But it is improvemet!

Bye Bye

JMTC1010 01-16-2009 01:53 AM

Does My Previous Pin Will Be Automatically Released if i change my device(PIN & IMEI?
Hello Guys I Have ! Question If I Change My Device In My Bis Account Does My Previous Pin Will Be Automatically Released? Help Me Please!!

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