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Old 01-24-2009, 04:26 PM   #1 (permalink)
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Sorry if this has been asked over and over again. I did some searching, but I couldn't really find one difinitive answer.

Does any current BB O/S (for the Curve 8330 atleast) allow HTML to be viewed in your email? Or does this currently have to be done via a third party application?

Thanks!
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Old 01-24-2009, 04:29 PM   #2 (permalink)
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Welcome to the forums. You will need OS 4.5 on your device, and then resend the service books.
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Old 01-24-2009, 04:38 PM   #3 (permalink)
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Assuming you have the right OS and service books, you also need to enable HTML mail: within the Messages app, go to "Options > Email Settings" and set "Enable HTML Email" to "Yes".
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Old 01-24-2009, 05:08 PM   #4 (permalink)
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Thanks so much. Greatly appreciated!
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Old 02-06-2009, 12:58 PM   #5 (permalink)
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Quote:
Originally Posted by jsconyers View Post
Welcome to the forums. You will need OS 4.5 on your device, and then resend the service books.
Never had to resend books before. But I do want to enable html email and it is not available in any of the options settings in my email app. So how does one resend the books? Step by step would be happy. I will also check the FAQ's to see if this is listed there.
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Old 02-06-2009, 01:13 PM   #6 (permalink)
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I have found more answers to my questions in BBForums using Google than I have just searching inside the site. Anyway, I found the answer in the FAQ's.

How do I resend my service books? - BlackBerryFAQ
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Old 02-06-2009, 05:46 PM   #7 (permalink)
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OK. I followed all of the steps to get my books resent and apparently got them. I have pulled the battery several times (waited over 60 seconds each time before replacing the battery) and still have no HTML options in email settings. Is this a BIS only option? Since I am on an enterprise server will I not be able to get html email?

Running ATT 4.5.0.110. Do I need to update to the newest version for the 8310?
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Old 02-06-2009, 06:08 PM   #8 (permalink)
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You will have HTML email on all email from BIS coming in after your service books have been sent. Anything previously on the device will not be HTML.

You need to have BES 4.1.5 or higher to receiving HTML.
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Old 02-08-2009, 07:17 AM   #9 (permalink)
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I have a similar issue, however after upgrading to 4.5.0.131 Sprint, I resent service books, selected HTML and auto download pictures, did the battery pull and soft reset thing. My yahoo email accnt displays HTML however my COX email account does not. Any thoughts on what else to do in order to get html service working on my COX email account.
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Old 02-09-2009, 06:23 PM   #10 (permalink)
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I just got the curve 8330. My browser is 4.3, how do I get it upgraded to 4.5?
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Old 02-09-2009, 06:58 PM   #11 (permalink)
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Read the stickied threads at the top of the forum.
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Old 02-10-2009, 04:44 PM   #12 (permalink)
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Thanks. I should have searched before I posted. I was able to get it done last night with no problems. Thanks
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Old 02-10-2009, 05:46 PM   #13 (permalink)
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Quote:
Originally Posted by jsconyers View Post
You will have HTML email on all email from BIS coming in after your service books have been sent. Anything previously on the device will not be HTML.

You need to have BES 4.1.5 or higher to receiving HTML.
I get that my old email wouldn't be in HTML but my question is, will I even see the HTML email options in mail settings if I am only on BES and not on BIS?
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Old 02-10-2009, 05:55 PM   #14 (permalink)
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You're BES has to be version 4.1.5 or higher for HTML functionality.
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