Originally Posted by ot1
I have a 6310 device and according to company policy it locks itself and requires a password to reuse.
I have some applications that even though they work, the machine looks itself in the middle of work.
Is there a way to control this? Can I set some parameter to override it in some cases? Can I control the time before the machine looks?
I believe he meant to type "8310" -- this appears to just be a typo.
An IT policy can force a BlackBerry to lock if it is idle for a specific period of time. Mind you, this idle time is from the perspective of your
interaction with the device. It won't take into account that if you're not typing or using the trackball, that an application might still be working on downloading (or doing whatever it is your application is doing).
To my knowledge, there is no setting that will fix this. Just move the ball or press a button every once in a while. You could also check with the BES administrator to see if he is willing to increase the allowed idle time for you.
If your phone isn't on a BES, you can change this yourself under the phone's Options | Security Options | General Settings.