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Old 02-11-2009, 06:13 PM   #1 (permalink)
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Default HELLLLLPPPPP please! System update

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My trackball will not zoom in when I am taking a picture. It was working fine until yesterday. It will do everything else, move up, move down and scroll through everything. So, I go to the Verizon store today. They say I need to do a software upgrade because I am running 4.5 and the latest is 4.7. Anyway, I did a 2 min battery pull and while the trackball works now, I have a new issue. I called Tech Support for Verizon and they said that I still should do a software upgrade (or is it update?) anyway because it will iron out a lot of kinks with the BB. So, get this- she tries to walk me through installing Desktop Manager for my BB and it won't install. I told her I have a MAC but she said that doesn't matter. It just won't work. Don't I have to have PocketMac for BB to do this update? For those of you who have Verizon, I am not talking about *228, I am talking about a software update. Can you guys PLEASE help me? I am so frustrated!!! All I want to do is update the software to the whatever point seven and I have a mac!
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Old 02-11-2009, 07:16 PM   #2 (permalink)
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Do you have a Curve or a Pearl? This is the Curve forum but your profile indicates a Pearl.

There's no official 4.7 release of the Curve OS. If you have Curve, press Alt-Left Shift-H all at the same time and read the third line.

Or go to Options and select About and read the third line.

Type in ALL the numbers in this thread.
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Old 02-11-2009, 09:13 PM   #3 (permalink)
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Their is no 4.7 update for the 8130.

A battery pull will fix the camera issue, I've see it a few times..

On a MAC I don't think you can update the OS on your phone.

What is the "new issue"?
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Old 02-11-2009, 11:43 PM   #4 (permalink)
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Verizons latest official OS for the Curve is 4.5.0.77, so I'll betcha thats what he meant. A shame Mac users are still treated like red-headed step children. I don't see how RIM can justify not having a Mac DM available by now. Unreal....
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Old 02-12-2009, 09:12 AM   #5 (permalink)
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Quote:
Originally Posted by alb123 View Post
A shame Mac users are still treated like red-headed step children. ...
Buts its true tho

MAC users are mostly ginger and lonely
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Old 02-12-2009, 09:45 AM   #6 (permalink)
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Quote:
Originally Posted by onlyonelucy View Post
My trackball will not zoom in when I am taking a picture. It was working fine until yesterday. It will do everything else, move up, move down and scroll through everything. So, I go to the Verizon store today. They say I need to do a software upgrade because I am running 4.5 and the latest is 4.7. Anyway, I did a 2 min battery pull and while the trackball works now, I have a new issue. I called Tech Support for Verizon and they said that I still should do a software upgrade (or is it update?) anyway because it will iron out a lot of kinks with the BB. So, get this- she tries to walk me through installing Desktop Manager for my BB and it won't install. I told her I have a MAC but she said that doesn't matter. It just won't work. Don't I have to have PocketMac for BB to do this update? For those of you who have Verizon, I am not talking about *228, I am talking about a software update. Can you guys PLEASE help me? I am so frustrated!!! All I want to do is update the software to the whatever point seven and I have a mac!
Same thing happened to me more than once. What I did was deleted some pictures that I had stored in the phone (not a mini disk). Once I deleted a few photos I was able to zoom back in taking pictures. Not sure what the cause is but it may have something to do with storage etc. I suggest getting a mini SD card and try storing some of your photos there.
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Old 02-12-2009, 03:28 PM   #7 (permalink)
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Yes, I do have the curve now. I used to have a pearl. I forgot to change that on my profile and will do so. Anyway, Redsoxfan, I do have an SD card in my phone but that's not my issue. The issue I am having is trying to figure out JUST HOW to update the OS on mine if I have a MAC? I don't think Verizon understands what I am needing!?
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Old 02-12-2009, 03:29 PM   #8 (permalink)
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Quote:
Originally Posted by SteveO86 View Post
Their is no 4.7 update for the 8130.

A battery pull will fix the camera issue, I've see it a few times..

On a MAC I don't think you can update the OS on your phone.

What is the "new issue"?

The new issue is how in the world do I do an OS update? Pocketmac doesn't do it, does it? Verizon said they can't do it in the store. So, now what?
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Old 02-12-2009, 07:29 PM   #9 (permalink)
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You can NOT update your phone OS using a Mac. You MUST use a Windows based platform.

Friends? Family members? Work (if allowed)? Somewhere else you can access a PC and load software on it.

But before you even try that, can you confirm what the actual OS version is on your phone now?
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