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Old 02-12-2009, 04:02 PM   #1 (permalink)
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Default 8310 update- app error 523?

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Hi,

I have just updated the Latest OS: 8310 4.5.0.174/4.5.0.124 for my bb8310.

All went well but tried to change the theme and now my screen is stuck on saying "App error 523" even after a battery pull. My data is all backed up but my Computer is no longer reading my blackberry to attempt to resolve.

Any ideas on how to get my bb working again??
Thanks!
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Old 02-12-2009, 04:43 PM   #2 (permalink)
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To get DM working, you might need to reboot your PC or delete it and then reinstall. In any case it appears that you need to reinstall the OS. Make sure you delete the vendor.xml file.

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Resolution

To resolve this issue, complete the following steps:

Upgrade to the latest version of BlackBerry® Desktop Software.

Remove any recently installed applications on the BlackBerry smartphone. For instructions, see KB10376.

Install the latest version of BlackBerry® Device Software on the BlackBerry smartphone. For instructions, see KB03901.
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Old 02-12-2009, 04:46 PM   #3 (permalink)
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This seems to be sorted now, I have deleted the themes that seem to be causing the problems.

Thanks
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