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Old 02-17-2009, 02:42 PM   #1 (permalink)
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Anyone else still having issues with the IP populating in the MMS Transport Service books? I've resent service books, deleted the service book and resent them again, power cycled, pulled battery, and wiped the phone and repeated the above steps and still nothing.

I've been on the phone with customer care and none of them know a lick about what i'm talking about. I gave most of them a lesson in MMS.

I'm in the Mid-Michigan area, no known outages according to customer care. I know MI, IL, OH was having issues with this when the software was first released but it sounds like everyone else started to see a fix.
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Old 02-17-2009, 02:46 PM   #2 (permalink)
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You don't need an IP address in the MMS Transport service book.

What are you trying to fix?
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Old 02-17-2009, 03:24 PM   #3 (permalink)
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Was this to resolve an issue with the MMS and texting delay? Im a BES guy for my work and i've recently done a few OS upgrades on a few models to get the MMS texting to work on Sprint/Nextel phones.

Also, you should be needing to update a MMS Client SB as well. If memory serves me.
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Old 02-17-2009, 03:33 PM   #4 (permalink)
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Every time i attempt to send a message out to someone i get a red X.

Yeah the MMS Client book came through well. Customer service verified this, and have now verified that indeed you do not need an IP in Transport. Still wondering why i'm getting the X however. I've got other people in the office without a problem.
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Last edited by invert : 02-17-2009 at 03:35 PM.
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Old 02-17-2009, 09:18 PM   #5 (permalink)
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I don't have an IP address in my MMS Transport SB either. However, I do have a Gateway IP address in my MMS Client SB and the MMS sends just fine.

So logic says that the IP address should be in the MMS Client SB.
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