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Old 02-18-2009, 07:03 AM   #1 (permalink)
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Unhappy phone replacement

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Verizon sent me a new phone because the latch that opens the back cover on my old phone was broken. I used the "Backup and Restore" feature of the Desktop Manager to transfer my information from the old phone to the new phone. Although all my messages and general phone settings were copied successfully to the new telephone, NONE of my third party applications were copied over to the new phone. What can I do to get these applications to copy over as well, without having to go back and individually install them from scratch?
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Old 02-18-2009, 07:17 AM   #2 (permalink)
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Old 02-18-2009, 07:40 AM   #3 (permalink)
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Some 3rd party apps are PIN specific so that you will need to reinstall and re-register them with the developer. Could also require a new activation code.
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Old 02-18-2009, 09:21 AM   #4 (permalink)
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Question "Get Images" option missing

Since I got a replacement phone, the "Get Images" option is missing from the pop-up menu that I get when I click the menu button with an email open. How do I turn this feature back on?
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Old 02-18-2009, 09:49 AM   #5 (permalink)
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re-send your service books. also, make sure that you have 4.5 on the device. below 4.5 cannot have HTML email.
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Old 02-18-2009, 10:39 AM   #6 (permalink)
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re-sending the service books worked. Thanks dankarlinski!
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