Originally Posted by nathanotis
Of course, I don't have T-Mob @ Home or a TMO branded router... Is that the difference?
In order to get "free" minutes you need to pay for the unlimited hotspot calling(any calls over wifi)
Tmobile @ home is using your normal home phone over broadband.
also - you do not need to use a TMO branded router for the hotspot at home service, but I do recommend getting one as every router I've been on has created problems with random drop calls. Never have had any problems with my TMO branded router.