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Old 03-20-2009, 10:49 AM   #1 (permalink)
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My backlight is staying on constantly. I tried to reset it several times and checked the settings. I have it set to turn off after 30 seconds. I tried changing this several times but nothing seems to be working. Any tips?
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Old 03-20-2009, 10:58 PM   #2 (permalink)
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Did you do a battery pull with the device powered on? Leave the battery out for at least 30 seconds.
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Old 06-12-2009, 01:35 PM   #3 (permalink)
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ok im having this same problem, it just started about 5 hours ago, the backlight remains on, no matter the settings (which are set right, infact i never changed them to become this way) and it is killing my battery life.

I just did as you suggested, and took out my batt for a while, but it still remains on. What do i do?
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Old 06-13-2009, 07:24 AM   #4 (permalink)
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I just got my BB 8830 yesterday and from last night until this morning the backlight stayed on and it was driving me crazy. I realized that I had a program open (NASCAR Sprint Cup) and I had to go in and close it out. I suppose when a program is exited without closing it down it keeps the backlight on. This probably happens with the navigation app as well. Try closing out apps to get the backlight off.
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