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Old 03-23-2009, 10:45 AM   #1 (permalink)
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I recently added my work email to my verizon bb curve. At first, when I would get new email from that account, I would get the red asterisk symbol over the account to notify me of new messages. I now noticed that the symbol does not show anymore and I have to search around to find where the new messages are located. Any ideas what may cause that?
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Old 03-23-2009, 10:47 AM   #2 (permalink)
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Is this via BIS or BES?

Have you tried removing the battery for 30 seconds (while the device is powered on)?
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Old 03-23-2009, 10:50 AM   #3 (permalink)
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I set it up myself so I believe it is BIS. It is through outlook internet email address. No, I have not pulled the battery. I should do that while turned on?
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Old 03-23-2009, 10:52 AM   #4 (permalink)
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That would be BIS.

Yes, with the device powered on.
1st step to take if device is having problems? - BlackBerryFAQ
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The difference between stupidity and genius is that genius has its limits.
When you take things for granted, the things you are granted, get taken.
Even a mosquito doesn't get a pat on the back until it starts to work.
Too many people miss the silver lining because they're expecting gold.
[BES 5.0.3 / GroupWise 2012 HP2]
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Old 03-23-2009, 11:15 AM   #5 (permalink)
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That seemed to do the trick. Sorry I forgot to try that to begin with. I'm still getting used to even having one. I appreciate the immediate help. Take care.
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Old 03-23-2009, 11:16 AM   #6 (permalink)
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Glad it's working for you
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The difference between stupidity and genius is that genius has its limits.
When you take things for granted, the things you are granted, get taken.
Even a mosquito doesn't get a pat on the back until it starts to work.
Too many people miss the silver lining because they're expecting gold.
[BES 5.0.3 / GroupWise 2012 HP2]
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