03-25-2009, 09:12 AM
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| | Address Book Issue
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I hope I'm posting this in the right area. Here's my dilemma:
Just switched exchange accounts and BES servers. For this post, #1 refers to the old system #2 refers to the new. I backed up my address book before the switch- this address book was sync'd wirelessly with Exchange #1. When I made the switch to Exchange #2, I received the address book from this account (wireless sync).
I disabled the wireless sync because without doing so you cannot restore the address book using the ipd file.
I then restored just the address book, leaving me with my address book from Exchange #1 on my BB. (good so far).
I then turned on wireless sync with "both/both" in hopes that the system would compare and improve both books.
When this progressed, it only asked me if I wanted to import the 1200 additions into the BB with no mention of the import into Exchange #2. Confused, I went back and confirmed that both/both was selected (it was).
When I went back to my address book on the BB I am now the proud owner of two address books- one from Exchange #1 and one from Exchange #2 both labelled as "desktop".
The intended result of updating Exchange #2 never happened.
Does anyone have any idea how to get back to one address book on my BB (with Exchange #1 contacts) and force these into Exchange #2?
Any help would be greatly appreciated.