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Old 03-25-2009, 09:40 AM   #1 (permalink)
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Default Email Reconciliation

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I'm having problems reconciling email with the BES server. When I go to Options, Email Reconciliation the screen is blank. Any ideas?
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Old 03-25-2009, 09:41 AM   #2 (permalink)
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Welcome to the forums.

Have you tried removing the battery for 30 seconds (while the device is powered on) and then checking the option again?
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The difference between stupidity and genius is that genius has its limits.
When you take things for granted, the things you are granted, get taken.
Even a mosquito doesn't get a pat on the back until it starts to work.
Too many people miss the silver lining because they're expecting gold.
[BES 5.0.3 / GroupWise 2012 HP2]
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Old 03-25-2009, 09:45 AM   #3 (permalink)
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Yes I have many times.
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Old 03-25-2009, 09:46 AM   #4 (permalink)
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Join Date: Jul 2007
Location: In a van down by the river.
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PIN: <- Where do I find this?
Carrier: Sprint
Posts: 15,091
Post Thanks: 150
Thanked 148 Times in 122 Posts
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What OS are you running?

When did this begin happening?

Do you have any other (BIS) email accounts on the device?
__________________
The difference between stupidity and genius is that genius has its limits.
When you take things for granted, the things you are granted, get taken.
Even a mosquito doesn't get a pat on the back until it starts to work.
Too many people miss the silver lining because they're expecting gold.
[BES 5.0.3 / GroupWise 2012 HP2]
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Old 03-25-2009, 10:10 AM   #5 (permalink)
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I have one BIS email account on the BB. OS 4.2.2.170. The problems started when the BB was connected to Desktop and an update was performed.
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Old 03-25-2009, 10:15 AM   #6 (permalink)
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Join Date: Jul 2007
Location: In a van down by the river.
Model: NOTE2
OS: 4.1
PIN: <- Where do I find this?
Carrier: Sprint
Posts: 15,091
Post Thanks: 150
Thanked 148 Times in 122 Posts
Default

Do you know what update was performed?

Have you tried resending service books?
__________________
The difference between stupidity and genius is that genius has its limits.
When you take things for granted, the things you are granted, get taken.
Even a mosquito doesn't get a pat on the back until it starts to work.
Too many people miss the silver lining because they're expecting gold.
[BES 5.0.3 / GroupWise 2012 HP2]
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