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Old 03-28-2009, 03:33 AM   #1 (permalink)
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Question Access Denied - Calendar Sync

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Hi,

This is an odd one. I have the BB 8310 and when I try to sync using DM 4.7 all is fine except for one thing, the calendar refuses to sync. The following error is what I get;

"Access to the current record is denied, Validate your permission to access the record"

When I check the sync log on DM 4.7 it says "internal error #4238"

What I have tried.
1) Totally diff computer with DM 4.7 and it only syncs 27 calendar entries (i have thousands)
2) Different sim card

None of these fixed this. So I think the problem is a setting on the phone.

Thx
Flye
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Old 03-28-2009, 04:11 AM   #2 (permalink)
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Sounds like you have a corupt calendar entry.
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Old 03-28-2009, 04:12 AM   #3 (permalink)
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Is everything on the PC or BB.
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Old 03-28-2009, 04:41 AM   #4 (permalink)
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everything is on the BB but I have backed up so will do/try anything... fire away!
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Old 03-30-2009, 12:37 AM   #5 (permalink)
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any anyone?
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Old 04-23-2009, 12:45 AM   #6 (permalink)
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Question Help

Ok I have now got a new laptop, new DM 4.7 and I tested this on my phone and a friends phone and this is the error i still get.. Please see if this error code will help out. Hope I loaded the pic right.



when trying to sync this comes up
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Old 04-23-2009, 12:48 AM   #7 (permalink)
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Flickr Photo Download: bb calendar sync

http://farm4.static.flickr.com/3624/...88e9b0.jpg?v=0

if the above pic dont come up
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Old 04-23-2009, 01:31 AM   #8 (permalink)
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Or is there a way to bypass DM and chuck it on manually? I'm happy to do that even
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Old 04-23-2009, 06:29 AM   #9 (permalink)
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Do you have any attachments in your calendar apps? If so delete them, calendar appts are not supported.

Find a file called "Scan.PST" and use that to scan your Outlook PST file, you can search for "*.pst" to find your PST file.
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Old 04-24-2009, 12:38 AM   #10 (permalink)
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No, no attachments at all.. but will scan to make sure anyhow.. will give feedback soon n see wot the scan thingy does
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Old 04-24-2009, 07:24 AM   #11 (permalink)
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uninstall itunes
im assuming you are in vista 64bit? only seen this in vista 64bit however may be in more
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Old 04-25-2009, 02:09 AM   #12 (permalink)
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Itunes? why to uninstall that?
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Old 04-25-2009, 08:29 AM   #13 (permalink)
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just try it, see if it works
if not you lost 10 minutes of your time uninstalling and reinstalling FREE itunes

I have seen it work before... thats why i am suggesting it... why its itunes.. i have no idea

also check what your default calendar is, and make sure it hasnt been changed to facebook

Last edited by drizzt09 : 04-25-2009 at 08:31 AM.
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Old 04-25-2009, 08:32 AM   #14 (permalink)
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will do....will update you guys
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Old 04-25-2009, 08:35 AM   #15 (permalink)
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to check default calendar it is options-advanced options-default services
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Old 04-25-2009, 09:14 AM   #16 (permalink)
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If all the entries on the BlackBerry are you able to back it up via the Desktop Manager?

If so I would back up the whole calendar then clear the calendar and restore the backup.
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