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Old 03-30-2009, 02:10 AM   #1 (permalink)
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Question red light,black screen

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theres been a couple of times my 8330's screen will just go black and a red light will flare up on the led

then i get a white screen with a hourglass icon
after a while it will say something about security software

is this normal
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Old 04-01-2009, 04:00 AM   #2 (permalink)
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*BUMP*-need some help peeps!!!!!!!!!!

now every 2-3 days around 2-3 am my 8330 will say

scanning address book;
please wait ...but it will stay at 0% and basically freezes


if i hold down the power off button it will shut down but when i turn it back on after a few seconds i get the black screen with a red light.Then the screen goes all white with the hourglass icon basically freezing again.IF i press ne keys the phone restarts then says verifying security software reaches 100% then says test passed...wtf is that

ne ideas what it could be ?!?!should i call customer support?!?! or just go back to the store?!?!?

Last edited by slick8116 : 04-01-2009 at 04:39 AM.
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Old 06-10-2009, 10:48 PM   #3 (permalink)
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I have had the same thing as you! Crazy huh? Same exact crap as you. Ive taken mine back like 6 times already and the freakin stupid Sprint ppl will give me a "new" one. Is yours Sprint too?
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Old 06-10-2009, 10:56 PM   #4 (permalink)
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Faulty device. Get it exchanged.
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