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Old 03-30-2009, 09:16 AM   #1 (permalink)
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Angry problems with bb i.m.

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Hello, i'm having a problem with some contact in my bb istant messanger list.
Since this morning, i cannot chat with one of them which i used to do hundred times before.
The contact is receiving my message, but once she try to answer me, i don't receive it and doesn't appear the letter on the V.
I've been tryed to i.m. with other and my phone works as she's been trying
with other bb and works as well. what it could be?
Thanks for help me
Ciao
Giorgio
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Old 03-30-2009, 09:22 AM   #2 (permalink)
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its not a letter "V" its a checkmark
checkmark = left your device
checkmark + D = delivered to other device
checkmark + R = other recipient has opened and read the msg
no checkmark, instead has a timer means its not leaving your device
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Old 03-30-2009, 09:28 AM   #3 (permalink)
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Default problems with bb in i.m.

You right is a checkmark. sorry i'm italian and io didn't know how to translate.
But, you know what could be that doesnt im only with one other blackberry
(with the others works) in my list, but still works with the other bb.?
Thanks
Giorgio
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Old 03-30-2009, 09:29 AM   #4 (permalink)
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so you have 2 bb's and it works with one but not the other?
try a backup and wipe the device that does not work

are you on a BES?
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Old 03-30-2009, 09:35 AM   #5 (permalink)
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Sorry, i don't know what BES mean?
Is not that i have 2 bb. i have one and my girlfriend another. we always im since this morning, and still she can im with all the other contacts she has and me, as well. but since this morning we can't is to eachother and we didn't touch anything.
Thanks
Giorgio
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Old 03-30-2009, 09:36 AM   #6 (permalink)
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can both of you IM to other bbim contacts fine?
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Old 03-30-2009, 09:38 AM   #7 (permalink)
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yes, we do, and since last night we always im to eachother, then this morning is not possible any more.
Thanks
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Old 03-30-2009, 09:40 AM   #8 (permalink)
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I would suggest doing a backup and wiping the device(both) then readd each other and see if that works. then restore backups
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Old 03-30-2009, 09:41 AM   #9 (permalink)
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Thanks I'll try.
Ciao
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