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Old 04-01-2009, 02:20 PM   #1 (permalink)
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The "a" and "s" keys are not working properly. Sometimes they work, sometimes they don't, sometimes I have to push really hard.

I have cleaned and blown air throught he keys with the can. Will anything happen if I take the phone to ATT? I have had it since October.
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Old 04-01-2009, 04:00 PM   #2 (permalink)
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Do you have insurance? If so, then they can fix it or replace it for free, as long as there isn't any moisture found in it. There is a thread on how to take apart your BB with pictures and exact instructions on how to do it, although I wouldn't recommend it. 8300 Disassembly w/photos

Best bet would be to just take it to AT&T.
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Old 04-03-2009, 09:55 AM   #3 (permalink)
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Quote:
Originally Posted by major2829 View Post
The "a" and "s" keys are not working properly. Sometimes they work, sometimes they don't, sometimes I have to push really hard.

I have cleaned and blown air throught he keys with the can. Will anything happen if I take the phone to ATT? I have had it since October.


Sometimes moisture seeps under the keypad and keypad popple. You dont need to drop it into a puddle for this to happen just enough moisture to build ex: steam from a shower, outside in the rain just a small drop is all it takes. It traps moisture onto the keys itself and slight corrosion forms causing a key not to respond. I see this alot and the customer is always surprised when I show them the isolated corrosion. If you don't feel that normal click when pressing on the keys then it could just be a flattened key popple (the actual part that clicks on the board when pressed). If none of these then you might just have a defective unit.

good luck
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Old 04-04-2009, 02:16 PM   #4 (permalink)
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Have you had experience with the AT&T insurance? When I bought mine they gave me the impression there would be a minimum charge.
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