BlackBerry Forums Support Community               

Closed Thread
 
LinkBack Thread Tools
Old 04-01-2009, 02:20 PM   #1 (permalink)
Thumbs Must Hurt
 
major2829's Avatar
 
Join Date: Oct 2006
Location: Ft. Lauderdale
Model: Curve
Carrier: ATT
Posts: 75
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default Keys stuck

Please Login to Remove!

The "a" and "s" keys are not working properly. Sometimes they work, sometimes they don't, sometimes I have to push really hard.

I have cleaned and blown air throught he keys with the can. Will anything happen if I take the phone to ATT? I have had it since October.
Offline  
Old 04-01-2009, 04:00 PM   #2 (permalink)
Thumbs Must Hurt
 
RenegadeS's Avatar
 
Join Date: Mar 2009
Model: 8330
OS: 5.0.0.438
Carrier: Sprint
Posts: 123
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Do you have insurance? If so, then they can fix it or replace it for free, as long as there isn't any moisture found in it. There is a thread on how to take apart your BB with pictures and exact instructions on how to do it, although I wouldn't recommend it. 8300 Disassembly w/photos

Best bet would be to just take it to AT&T.
Offline  
Old 04-03-2009, 09:55 AM   #3 (permalink)
New Member
 
Join Date: Jan 2006
Location: NYC
Model: 8830
Carrier: SPRINT
Posts: 8
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Quote:
Originally Posted by major2829 View Post
The "a" and "s" keys are not working properly. Sometimes they work, sometimes they don't, sometimes I have to push really hard.

I have cleaned and blown air throught he keys with the can. Will anything happen if I take the phone to ATT? I have had it since October.


Sometimes moisture seeps under the keypad and keypad popple. You dont need to drop it into a puddle for this to happen just enough moisture to build ex: steam from a shower, outside in the rain just a small drop is all it takes. It traps moisture onto the keys itself and slight corrosion forms causing a key not to respond. I see this alot and the customer is always surprised when I show them the isolated corrosion. If you don't feel that normal click when pressing on the keys then it could just be a flattened key popple (the actual part that clicks on the board when pressed). If none of these then you might just have a defective unit.

good luck
Offline  
Old 04-04-2009, 02:16 PM   #4 (permalink)
New Member
 
Join Date: Apr 2009
Model: 8310
PIN: N/A
Carrier: AT&T
Posts: 11
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Have you had experience with the AT&T insurance? When I bought mine they gave me the impression there would be a minimum charge.
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On





Copyright 2004-2014 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.