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Old 04-02-2009, 04:47 PM   #1 (permalink)
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I keep having a recurrent problem and was wondering if someone could help. The conversations on my BB messenger keep getting cleared. I am not clearing the history. I have asked those that I 'talk' to if the history on their end is getting cleared and they say no. It also "deleted" on of my contacts and I did check with her and I am still on her contact list. The last time it happened I took my BB in and they updated the software (just 2 weeks ago). But last time the conversations were the first to go and after awhile it started deleting all my texts then started getting rid of emails. I have checked the device memory and I have a lot left. Any ideas anyone?????
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Old 04-02-2009, 09:04 PM   #2 (permalink)
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check your available memory
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Old 04-02-2009, 09:09 PM   #3 (permalink)
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Options / Status will show you the available memory.
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Old 04-02-2009, 09:09 PM   #4 (permalink)
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I checked that...I have over 44000000 bytes of memory left. I was wondering if it just an issue with my BB as in there is something wrong with it or if this is a common problem? I have insurance on it and just don't want to have to switch it out because I don't want to wait the 2-3 days.
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Old 04-02-2009, 09:10 PM   #5 (permalink)
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Well, 44mb free is more than enough.
Can you double check the number?
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Old 04-02-2009, 09:26 PM   #6 (permalink)
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I seem to recall other Sprint users reporting this same issue with plenty of available memory.
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Old 04-02-2009, 09:34 PM   #7 (permalink)
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Well if others have had the same issue then it's probably not my phone. Do you by any chance remember what the issue was/is? I thought that the data was saved on my phone so I don't understand why it would be an issue with the company? Am I wrong in assuming this?
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Old 04-03-2009, 08:03 AM   #8 (permalink)
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http://www.blackberryforums.com/gene...ee-memory.html

see if this helps you
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