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Old 04-04-2009, 04:31 PM   #1 (permalink)
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Default 8330 call forwarding icon won't disappear!?

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I have a 8330 and I cannot get the call forwarding icon to disappear. Last week I had to forward my number to my office number. I then got a new phone number on this curve. I can make and receive call normally. But the call forwarding icon is still on the top of the screen. When I go into the call forwarding menu it shows calls being forwarded to my office. If I try to change that to "do not forward" the phone tries to make a call but I get the "Your call cannot be completed as dialed". I have also tried to change the call forward number but same result as above. Anyone have any ideas?!?!?

Last edited by morty14 : 04-04-2009 at 04:47 PM.
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Old 04-04-2009, 10:58 PM   #2 (permalink)
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Wirelessly posted (Irish Rose's Blackberry 8310)

The icon should not be displayed once the calls are being routed to your BB device. I would take your phone into your wireless carrier and see if they can remove it for you.
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Old 08-19-2009, 12:23 AM   #3 (permalink)
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Quote:
Originally Posted by morty14 View Post
I have a 8330 and I cannot get the call forwarding icon to disappear. Last week I had to forward my number to my office number. I then got a new phone number on this curve. I can make and receive call normally. But the call forwarding icon is still on the top of the screen. When I go into the call forwarding menu it shows calls being forwarded to my office. If I try to change that to "do not forward" the phone tries to make a call but I get the "Your call cannot be completed as dialed". I have also tried to change the call forward number but same result as above. Anyone have any ideas?!?!?
I find to make this icon disappear you just put in the dialer *730 and press the green call button.
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Old 01-22-2010, 05:06 AM   #4 (permalink)
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You are not alone. I forwarded my calls to my work cell and when I changed it back to do not forward I got an error. "Transfer all calls failed. Please try again" or something like that. I called my carrier and they ran me through the whole *720 and *73 routine. When they checked on my number it did not show as forwarded. I can make and recieve calls just fine but that pesky icon is still on the screen. Customer service even had me do a back up and wipe.
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Old 01-24-2010, 05:59 AM   #5 (permalink)
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There's only two people that have had this problem?
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Old 02-22-2010, 09:09 PM   #6 (permalink)
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I had this problem. I dont know the answer but I do know that they dealer agent can get rid of it. Something on the phone needs to be erased or reset. Its happening to me right now so I will be dropping in to the agent to find out the fix. My point? Its fixable and its on the phone.
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