BlackBerry Forums Support Community               

Closed Thread
 
LinkBack Thread Tools
Old 04-04-2009, 03:31 PM   #1 (permalink)
New Member
 
Join Date: Apr 2009
Model: 8330
PIN: N/A
Carrier: Bell
Posts: 1
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default 8330 call forwarding icon won't disappear!?

Please Login to Remove!

I have a 8330 and I cannot get the call forwarding icon to disappear. Last week I had to forward my number to my office number. I then got a new phone number on this curve. I can make and receive call normally. But the call forwarding icon is still on the top of the screen. When I go into the call forwarding menu it shows calls being forwarded to my office. If I try to change that to "do not forward" the phone tries to make a call but I get the "Your call cannot be completed as dialed". I have also tried to change the call forward number but same result as above. Anyone have any ideas?!?!?

Last edited by morty14 : 04-04-2009 at 03:47 PM.
Offline  
Old 04-04-2009, 09:58 PM   #2 (permalink)
Thumbs Must Hurt
 
Irish Rose's Avatar
 
Join Date: Feb 2009
Model: 9000
Carrier: AT&T
Posts: 58
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Wirelessly posted (Irish Rose's Blackberry 8310)

The icon should not be displayed once the calls are being routed to your BB device. I would take your phone into your wireless carrier and see if they can remove it for you.
Offline  
Old 08-18-2009, 11:23 PM   #3 (permalink)
New Member
 
Join Date: Aug 2009
Model: 8330
PIN: N/A
Carrier: Sprint
Posts: 1
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Quote:
Originally Posted by morty14 View Post
I have a 8330 and I cannot get the call forwarding icon to disappear. Last week I had to forward my number to my office number. I then got a new phone number on this curve. I can make and receive call normally. But the call forwarding icon is still on the top of the screen. When I go into the call forwarding menu it shows calls being forwarded to my office. If I try to change that to "do not forward" the phone tries to make a call but I get the "Your call cannot be completed as dialed". I have also tried to change the call forward number but same result as above. Anyone have any ideas?!?!?
I find to make this icon disappear you just put in the dialer *730 and press the green call button.
Offline  
Old 01-22-2010, 05:06 AM   #4 (permalink)
New Member
 
Join Date: Jan 2010
Model: 8330
PIN: N/A
Carrier: alltel
Posts: 5
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

You are not alone. I forwarded my calls to my work cell and when I changed it back to do not forward I got an error. "Transfer all calls failed. Please try again" or something like that. I called my carrier and they ran me through the whole *720 and *73 routine. When they checked on my number it did not show as forwarded. I can make and recieve calls just fine but that pesky icon is still on the screen. Customer service even had me do a back up and wipe.
Offline  
Old 01-24-2010, 05:59 AM   #5 (permalink)
New Member
 
Join Date: Jan 2010
Model: 8330
PIN: N/A
Carrier: alltel
Posts: 5
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

There's only two people that have had this problem?
Offline  
Old 02-22-2010, 09:09 PM   #6 (permalink)
Knows Where the Search Button Is
 
The Buzzard's Avatar
 
Join Date: Feb 2009
Location: Nova Scotia, Canada
Model: 9800
OS: OS 6
PIN: N/A
Carrier: Telus
Posts: 37
Post Thanks: 5
Thanked 0 Times in 0 Posts
Default

I had this problem. I dont know the answer but I do know that they dealer agent can get rid of it. Something on the phone needs to be erased or reset. Its happening to me right now so I will be dropping in to the agent to find out the fix. My point? Its fixable and its on the phone.
__________________
The Buzzard
Offline  




Copyright 2004-2016 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.