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Old 04-04-2009, 05:59 PM   #1 (permalink)
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Default upgrade to new BB software

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Ok I did the upgrade to the new version of BB. It updated on my phone but did not update on my desktop. why? so i have docs to go on my phone but not on the desktop software. this means i have no way to use docs to go. does anyone know what happened?
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Old 04-04-2009, 08:14 PM   #2 (permalink)
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I don't see why upgrading your BB's OS would do anything on your PC. It's just the OS for the device itself.
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Old 04-04-2009, 11:24 PM   #3 (permalink)
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Wirelessly posted (Irish Rose's BB 8310 Curve.)

As long as you have the documents to go icon on your BB device, you should be able to use it without a problem.
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Old 04-05-2009, 01:18 AM   #4 (permalink)
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updating your device and updating desktop manager are 2 separate installations. latest DTM is 4.7 but DTM also has nothing to with docstogo. Except for the fact that you can go into media manager in DTM and transfer .doc, .xls, and .ppl between device and PC. But you can also do this thorugh mass storage mode in MyComputer (if you have a media card)
With free docstogo, you can view and edit documents on your device but you cant make them. you will have to use MS office on your PC to do that
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Old 04-06-2009, 06:28 PM   #5 (permalink)
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Quote:
Originally Posted by drizzt09 View Post
updating your device and updating desktop manager are 2 separate installations. latest DTM is 4.7 but DTM also has nothing to with docstogo. Except for the fact that you can go into media manager in DTM and transfer .doc, .xls, and .ppl between device and PC. But you can also do this thorugh mass storage mode in MyComputer (if you have a media card)
With free docstogo, you can view and edit documents on your device but you cant make them. you will have to use MS office on your PC to do that
Thanks but I don't understand. Docs to Go is on my BB. Docs to Go is NOT in my device manager on my PC. How do I get a word document from my PC to my docs to go on my BB?
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Old 04-06-2009, 06:30 PM   #6 (permalink)
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E-mailing them as an attachment is a common method.
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Old 04-06-2009, 06:43 PM   #7 (permalink)
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Quote:
Originally Posted by ndub33 View Post
E-mailing them as an attachment is a common method.
Thanks! It worked. Is there any other way to do this?
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Old 04-06-2009, 07:18 PM   #8 (permalink)
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Copying it directly to the card while the device is connected to a computer in Mass Storage Mode.
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Old 04-06-2009, 07:28 PM   #9 (permalink)
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Quote:
Originally Posted by Motorcycle Mama View Post
Copying it directly to the card while the device is connected to a computer in Mass Storage Mode.
How do you do that??
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Old 04-06-2009, 08:43 PM   #10 (permalink)
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Be sure that Mass Storage Mode is enabled.

Go to Options > Media Card > Media Card Support > On
and then Mass Storage Mode Support > On
and then Auto Enable Mass Storage Mode When Connected > (set to Yes or Prompt)


Then when you connect the device to the computer with the USB cable and enable Mass Storage Mode, the card will show up as a Removable Drive on the computer.

Then you can just copy files over the same as you would do any drive or location the the computer.
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Old 04-07-2009, 06:18 PM   #11 (permalink)
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Quote:
Originally Posted by Motorcycle Mama View Post
Be sure that Mass Storage Mode is enabled.

Go to Options > Media Card > Media Card Support > On
and then Mass Storage Mode Support > On
and then Auto Enable Mass Storage Mode When Connected > (set to Yes or Prompt)


Then when you connect the device to the computer with the USB cable and enable Mass Storage Mode, the card will show up as a Removable Drive on the computer.

Then you can just copy files over the same as you would do any drive or location the the computer.
thanks mama
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Old 04-13-2009, 11:26 PM   #12 (permalink)
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Default BB OS Upgrade & Compatible Desktop Version

Quote:
Originally Posted by takeshi View Post
I don't see why upgrading your BB's OS would do anything on your PC. It's just the OS for the device itself.
Question: Does my desktop software have to be at a specific version to work with the latest OS software (4.5.0.152)?

In my case, I'd be upgrading my 8310 Curve from V4.2.2.170 to AT&T's BB version 4.5.0.152. My Desktop Software is at 4.2.2.14. Must I upgrade it too?

Thanks, Loungesurfer
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Old 04-14-2009, 12:30 AM   #13 (permalink)
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You don't have to upgrade your BB DM.
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Old 04-14-2009, 08:08 AM   #14 (permalink)
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you will benefit to upgrade your DTM to atleast 4.5... but you can also go up to 4.6 or 4.7 as well.... but you do not have to update at all... you can continue to use 4.2 if you like.

another way to get your docs2go programs to your device besides emailing or mass storage mode is with media manager in desktop manager.
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