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Old 04-06-2009, 10:27 PM   #1 (permalink)
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Default Help! My address book disappeared!!!

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Hi I have had my curve for about 3 weeks now and today I went into my address book and everything is gone. I looked at the troubleshooting and it told me to go to menu and follow these directions however when I went to menu I didn't have the same menu. When I go to my address book I get "Personal" at the top then *no addresses*. I had approx 60 address in my address book. Can someone tell me how to get my address book back. I didn't sychronize them as many of them were just personal address. I am very distressed because I had alot of phone numbers of family out of state. Can someone please help me. When I go into my address book and push menu I get the following list.
Help
Filter
New address
New group
call voice mail
options
switch application
close

When I do help, it just gives me a list of help topics, but none fix the problem.
When I do filter I just get the option to change the way the list looks
Options just changes whether I want it to be last name or first name, etc..

Any help would be appreciated.
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Old 04-06-2009, 10:35 PM   #2 (permalink)
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Welcome to the forums.

When you go into Address Book > Options > Filters, is there a check next to anything?

Also, I would try removing the battery for 30 seconds (while the device is powered on).
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Old 04-06-2009, 10:39 PM   #3 (permalink)
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I went in and went where you told me and just unchecked both (actually by mistake LOL) and all of a sudden there they all were. Thank you soooooo much. I was soooo worried.
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Old 04-06-2009, 10:40 PM   #4 (permalink)
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Can you tell me how to change the default ringer. I can't find out where you do this. Sorry I'm a newbie.
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Old 04-06-2009, 10:41 PM   #5 (permalink)
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Take a look at this:
How do I edit my notification tones (profiles)? - BlackBerryFAQ
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The difference between stupidity and genius is that genius has its limits.
When you take things for granted, the things you are granted, get taken.
Even a mosquito doesn't get a pat on the back until it starts to work.
Too many people miss the silver lining because they're expecting gold.
[BES 5.0.3 / GroupWise 2012 HP2]
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