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Old 04-07-2009, 08:18 PM   #1 (permalink)
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Default Media Card issues

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I just got a BB 8310 and i got a memory card in it but the media card option only gives me Media Card support off: with a lock next to it.
How Can I enable it. I tried all night but no success.
Could anyone please enlighten me that would be appreciated.


Thnx Guys.
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Old 04-07-2009, 08:55 PM   #2 (permalink)
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It sounds like there is an IT Policy on the device which prohibits Media Cards.

So, are you on a BES? If so, you need to talk to your IT Administrator.

If not, did you purchase the phone used?
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Old 04-07-2009, 08:57 PM   #3 (permalink)
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i got the phoen used.and I am on prepaid
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Old 04-07-2009, 09:07 PM   #4 (permalink)
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You may want to check the How To remove an IT policy or wiping the device with JL_CMDer to remove that IT policy since you will not be able to use the media card until that policy is removed.
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Old 04-07-2009, 09:24 PM   #5 (permalink)
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Quote:
Originally Posted by SteveO86 View Post
You may want to check the How To remove an IT policy or wiping the device with JL_CMDer to remove that IT policy since you will not be able to use the media card until that policy is removed.
Sorry but I am new to this but how would i got about doing it?
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Old 04-07-2009, 09:31 PM   #6 (permalink)
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Here are a couple of links that may help:

How do I wipe the BlackBerry using Jl Cmder? - BlackBerryFAQ


Remove IT Policy - BlackBerryFAQ
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