BlackBerry Forums Support Community               

Closed Thread
 
LinkBack Thread Tools
Old 04-11-2009, 12:25 PM   #1 (permalink)
New Member
 
Join Date: Apr 2009
Model: 8330
PIN: N/A
Carrier: Verizon Wireless
Posts: 3
Post Thanks: 0
Thanked 0 Times in 0 Posts
Question Blackberry DeskTop Manager

Please Login to Remove!

Hi,

I loaded desktop manager on my Window Vista pc and I am having problems when I go to use the media functions. When I go to use the function (Roxia M), the desk top "Grays out" and I get a "not responding" comment in the upper right top corner. Eventually the mesage clears and the program responds, but if I click another action, the same thing happens. I've look at my CPU usage while it happens, but there is no indication of the problem. I used the version that came with my curve, and then I un-installed and downloaded the latest version and still have the same problem. I would appreciate any suggestions to fix this because I do want to use this application with my curve.

Thanks,
noonan123
Offline  
Old 04-11-2009, 03:16 PM   #2 (permalink)
Appleinator
 
Dubdub's Avatar
 
Join Date: Nov 2005
Location: New Hampshire
Model: App5
OS: AJBR549
PIN: Ask
Carrier: ATT & Verizon
Posts: 20,030
Post Thanks: 54
Thanked 782 Times in 742 Posts
Default

Did you download/install the media version? Sounds like you go the one without media support.
__________________
-->>BB FAQ

-->>Stinsonddog's Tip Site!

-->>Twitter


If someone helps, tell them by clicking the Thanks button.!!
Offline  
Old 04-11-2009, 05:10 PM   #3 (permalink)
New Member
 
Join Date: Apr 2009
Model: 8330
PIN: N/A
Carrier: Verizon Wireless
Posts: 3
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Yes, I did install the version with media support. I will reveiw your links. I appreciate your input.
Offline  
Old 04-11-2009, 05:40 PM   #4 (permalink)
Talking BlackBerry Encyclopedia
 
alb123's Avatar
 
Join Date: Aug 2008
Location: Chicopee, MA
Model: 9630
OS: 4.7.1.53
PIN: ********
Carrier: Verizon
Posts: 292
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

I noticed a problem with Roxio Media Manager on my Vista 64bit system. My solution, which Im glad I went to for many reasons, was to just use Windows Explorer to move/copy/delete media files from my BlackBerry microSD card. I find it to be the quickest, most intuitive way to work with files as the device shows up like any other drive with a drive letter assigned to it.

Chris

P.S. Since then I've only installed version of DM sans Media Manager. Saves on space too!
__________________
Great IRC channel:

join #blackberry on EFNet today!
Offline  
Old 04-11-2009, 06:36 PM   #5 (permalink)
New Member
 
Join Date: Apr 2009
Model: 8330
PIN: N/A
Carrier: Verizon Wireless
Posts: 3
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Thanks for the responses. I was able to fix the problem by going into "Services" (Start/control panel/Administrative Tools/Services) and setting all the Roxia services to start automaticly at startup then rebooted. A few of them were set to manual.

Chris, great idea just to use Windows Explorer. Didn't even think of trying. It will just treat the device as an external source.
Offline  
Old 04-12-2009, 12:40 AM   #6 (permalink)
Talking BlackBerry Encyclopedia
 
alb123's Avatar
 
Join Date: Aug 2008
Location: Chicopee, MA
Model: 9630
OS: 4.7.1.53
PIN: ********
Carrier: Verizon
Posts: 292
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Wirelessly posted

My pleasure.
__________________
Great IRC channel:

join #blackberry on EFNet today!
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On





Copyright 2004-2014 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.